{"id":50672,"date":"2022-12-02T15:00:56","date_gmt":"2022-12-02T14:00:56","guid":{"rendered":"https:\/\/www.soitron.com\/?p=50672"},"modified":"2022-12-02T15:26:20","modified_gmt":"2022-12-02T14:26:20","slug":"roboticka-procesna-automatizacia-na-slovensku-dozrieva","status":"publish","type":"post","link":"https:\/\/new.soitron.com\/sk\/roboticka-procesna-automatizacia-na-slovensku-dozrieva\/","title":{"rendered":"Robotick\u00e1 procesn\u00e1 automatiz\u00e1cia na Slovensku dozrieva"},"content":{"rendered":"\n

Jedn\u00fdm z najr\u00fdchlej\u0161ie rast\u00facich segmentov softv\u00e9rov\u00e9ho trhu je robotick\u00e1 automatiz\u00e1cia procesov (RPA)<\/a>. Rozvoj tejto oblasti pod\u013ea odborn\u00edkov ani v bud\u00facich rokoch nebude spoma\u013eova\u0165 a o\u010dak\u00e1va sa \u010fal\u0161\u00ed rast. Organiz\u00e1cie si na RPA st\u00e1le viac cenia mo\u017enosti automatizova\u0165 rutinn\u00e9 \u013eudsk\u00e9 \u00falohy, ktor\u00e9 sa t\u00fdkaj\u00fa spracovania d\u00e1t. Rovnako to vidia aj slovensk\u00e9 podniky.<\/em><\/strong><\/p>\n\n\n\n

Automatiz\u00e1cia robotick\u00fdch procesov bola v za\u010diatkoch neodmyslite\u013ene spojen\u00e1 s (na dne\u0161n\u00e9 pomery) primit\u00edvnymi aplik\u00e1ciami pre sn\u00edmanie obrazovky a softv\u00e9rom automatizuj\u00facimi pracovn\u00fdmi postupmi. Ako \u0161iel \u010das, RPA sa rozvinula do celopodnikov\u00e9ho megatrendu, ktor\u00fd stavia automatiz\u00e1ciu do centra digit\u00e1lnych obchodn\u00fdch strat\u00e9gi\u00ed.<\/p>\n\n\n\n

S\u00fa\u010dasn\u00e9 celopodnikov\u00e9 strat\u00e9gie<\/h2>\n\n\n\n

Ako sa zr\u00fdch\u013euje svet, zr\u00fdch\u013euje sa aj v\u00fdvoj technol\u00f3gi\u00ed a techniky pou\u017e\u00edvanej k akceler\u00e1ci\u00ed podnikov\u00fdch procesov. Pod\u013ea spolo\u010dnosti Gartner zaznamenal trh s RPA v roku 2021 n\u00e1rast tr\u017eieb o 31 % a v tomto odvetv\u00ed dosiahol celkov\u00e9 hodnoty 2,4 miliardy USD. Pre porovnanie, celosvetov\u00fd trh so softv\u00e9rom v rovnakom \u010dase zaznamenal 16 % n\u00e1rast. V tomto roku pod\u013ea dostupn\u00fdch inform\u00e1ci\u00ed m\u00e1 by\u0165 tempo e\u0161te r\u00fdchlej\u0161ie.<\/p>\n\n\n\n

RPA sa r\u00fdchlo vyv\u00edja a pod skratkou ukr\u00fdva pojem, ktor\u00fd ju u\u017e nie celkom presne vystihuje. Automatiz\u00e1cia robotick\u00fdch procesov sa toti\u017e vyd\u00e1va na \u010fal\u0161iu etapu. Doch\u00e1dza k jej prerodu do celopodnikovej automatiza\u010dnej strat\u00e9gie. Sk\u00f4r sa RPA zameriavala v\u00fdhradne na automatiz\u00e1ciu back office v oblastiach, ako s\u00fa financie, teraz sa stala pre ve\u013ea firiem katalyz\u00e1torom transform\u00e1cie cel\u00e9ho podniku. U\u017e sa nezameriava iba na h\u013eadanie \u00faspory n\u00e1kladov vo finan\u010dn\u00fdch a \u010fal\u0161\u00edch oddeleniach, ale v s\u00fa\u010dasnosti sa posunula nad r\u00e1mec p\u00f4sobnosti finan\u010dn\u00e9ho riadite\u013ea.<\/p>\n\n\n\n

Automatiz\u00e1cia je jasn\u00fdm dlhodob\u00fdm trendom<\/h2>\n\n\n\n

Automatiz\u00e1cia dnes pom\u00e1ha rie\u0161i\u0165 nielen nedostatok pracovn\u00fdch s\u00edl, ale optimalizuje environment\u00e1lne a soci\u00e1lne oblasti. Rovnako tak prispieva k podnikovej spr\u00e1ve, riadeniu dod\u00e1vate\u013esk\u00e9ho re\u0165azca, pom\u00e1ha s infla\u010dn\u00fdmi v\u00fdzvami a zlep\u0161uje alok\u00e1ciu kapit\u00e1lu. Napr\u00edklad v pr\u00edpade rie\u0161enia dne\u0161n\u00fdch probl\u00e9mov dod\u00e1vate\u013esk\u00fdch re\u0165azcov prispieva nielen k jeho v\u00fdvoju, ale tie\u017e k riadeniu z\u00e1sob, stanoveniu prior\u00edt, p\u00e1rovaniu cien a \u010fal\u0161\u00edm zlo\u017eit\u00fdm a \u010dasovo n\u00e1ro\u010dn\u00fdm procesom. Kombin\u00e1cia RPA a strojov\u00e9ho u\u010denia toti\u017e pom\u00e1ha mana\u017e\u00e9rom skr\u00e1ti\u0165 \u010das na zhodnotenie a optimaliz\u00e1ciu rozhodnut\u00ed.<\/p>\n\n\n\n

Za\u010dlenenie RPA do podnikov\u00fdch softv\u00e9rov\u00fdch syst\u00e9mov alebo do \u0161ir\u0161ieho syst\u00e9mu inteligentnej automatiz\u00e1cie je jasn\u00fdm dlhodob\u00fdm trendom, preto\u017ee je v z\u00e1ujme prosperity podnikov budova\u0165 heterog\u00e9nnu automatiza\u010dn\u00fa \u0161trukt\u00faru. Pod\u013ea v\u00fdskumnej a poradenskej firmy Forrester len v tomto roku 5 % spolo\u010dnost\u00ed z rebr\u00ed\u010dku Fortune 500 prijme automatiza\u010dn\u00fa \u0161trukt\u00faru, ktor\u00e1 povedie k transform\u00e1cii podnikania, zalo\u017een\u00e9ho na automatiz\u00e1cii.<\/p>\n\n\n\n

Ako je na tom RPA na Slovensku?<\/h2>\n\n\n\n

Z na\u0161ich prieskumov jasne vypl\u00fdva, \u017ee aj slovensk\u00e9 podniky sa v s\u00fa\u010dasnej dobe \u010d\u00edm \u010falej t\u00fdm viac zauj\u00edmaj\u00fa o RPA. Slovensko je na tom ale hor\u0161ie ne\u017e \u010cesk\u00e1 republika. M\u00f4\u017ee za to mo\u017eno fakt, \u017ee firmy v \u010cR chc\u00fa ma\u0165 viac pod kontrolou svoje n\u00e1klady a \u0161etri\u0165. V tejto oblasti s\u00fa viac zorientovan\u00e9 spolo\u010dnosti spadaj\u00face do finan\u010dn\u00e9ho sektora, a potom tie\u017e tie z telekomunik\u00e1ci\u00ed, retailu a e-commerce. O poznanie hor\u0161ie s\u00fa na tom subjekty z oblasti distrib\u00facie a priemyslu. Ani nemocnice na tom s automatiz\u00e1ciou nie s\u00fa ve\u013emi dobre. Sna\u017e\u00edme sa im pom\u00e1ha\u0165, ako to len ide. \u010casto sa n\u00e1m ale st\u00e1va, \u017ee nereaguj\u00fa ani na ponuku zavedenia vybran\u00e9ho rie\u0161enia zdarma. Bohu\u017eia\u013e ide o \u201eskostnatel\u00fa\u201c oblas\u0165, a preto je \u0165a\u017ek\u00e9 do nej prenikn\u00fa\u0165. Pritom by RPA nemocniciam pomohla s administrat\u00edvou, fakt\u00farami, \u013eudsk\u00fdmi zdrojmi, \u010di konkr\u00e9tne napr\u00edklad s n\u00e1kupmi pre nemocni\u010dn\u00fa jed\u00e1le\u0148, kde zamestnanci h\u013eadaj\u00fa ru\u010dne na webe produkty v z\u013eave a overuj\u00fa ceny u dod\u00e1vate\u013eov.<\/p>\n\n\n\n

Pozit\u00edvne je, \u017ee celkom dobre rastie rok od roku vyu\u017eitie RPA v \u0161t\u00e1tnom sektore. Na druh\u00fa stranu by celkom isto mohlo r\u00e1s\u0165 omnoho r\u00fdchlej\u0161ie. \u0160t\u00e1tny sektor situ\u00e1ciu pochopil v dobe covidu a dnes sa sna\u017e\u00ed doh\u00e1\u0148a\u0165 preme\u0161kan\u00e9 roky, ako to len ide.<\/p>\n\n\n\n

\u010co sa t\u00fdka s\u00fakromn\u00e9ho sektora, je omnoho \u0165a\u017e\u0161ie sa dosta\u0165 do korpor\u00e1tneho prostredia, kde u\u017e nejak\u00e9 automatiza\u010dn\u00e9 procesy pou\u017e\u00edvaj\u00fa, ne\u017e do mal\u00fdch a stredn\u00fdch podnikov. Len pre predstavu, v\u010faka zavedeniu RPA v skupine NAY (spad\u00e1 do nej aj re\u0165azec Electroworld) nie je nutn\u00e9 ka\u017ed\u00fd rok v hlavnej sez\u00f3ne na konci roku prij\u00edma\u0165 20 zamestnancov a n\u00e1sledne ich zase prep\u00fa\u0161\u0165a\u0165, preto\u017ee a\u017e 92 % procesov je automatizovan\u00fdch. Prax tie\u017e uk\u00e1zala, \u017ee automatiz\u00e1cia je ve\u013emi u\u017eito\u010dn\u00fd n\u00e1stroj aj pre centr\u00e1 zdie\u013ean\u00fdch slu\u017eieb a biznis centr\u00e1.<\/p>\n\n\n\n

\"Thinking<\/figure>\n\n\n\n

Zauj\u00edmav\u00e9 poznatky<\/h2>\n\n\n\n

V\u0161eobecne mo\u017eno poveda\u0165, \u017ee \u017eeny p\u00f4sobiace v oblasti RPA konaj\u00fa lep\u0161ie ne\u017e mu\u017ei. Nejde ani tak o programovanie, ale sk\u00f4r o dom\u00fd\u0161\u013eanie v\u0161etk\u00fdch procesov a toho, \u010do v\u0161etko by sa mohlo sta\u0165 v pr\u00edpade jednotliv\u00fdch scen\u00e1rov. Firmy sa pritom ve\u013emi \u010dasto chybne domnievaj\u00fa, \u017ee v s\u00fa\u010dasnej dobe digitalizuj\u00fa, ale realita je \u010dasto in\u00e1. Vo v\u00e4\u010d\u0161ine pr\u00edpadov pre nich digitaliz\u00e1cia podniku znamen\u00e1 vyu\u017e\u00edvanie e-mailu a skenovanie objedn\u00e1vok do nejak\u00e9ho syst\u00e9mu. Podobne s\u00fa na tom aj v pr\u00edpade futuristick\u00fdch pojmov, ako je umel\u00e1 inteligencia a strojov\u00e9 u\u010denie.<\/p>\n\n\n\n

Na tomto mieste je vhodn\u00e9 si pripomen\u00fa\u0165, \u017ee o zaveden\u00ed, respekt\u00edve pou\u017e\u00edvan\u00ed RPA by nemali rozhodova\u0165 len CEO alebo CIO. V\u00e4\u010d\u0161ina po\u017eiadaviek toti\u017e prich\u00e1dza \u201ezdola\u201c, teda od zamestnancov, s ktor\u00fdmi sme po\u010das pl\u00e1novania a implement\u00e1cie v kontakte. Zbierame od nich po\u017eiadavky a n\u00e1vrhy. Napr\u00edklad chatboti s\u00fa v\u00fdborn\u00fdm rie\u0161en\u00edm pre z\u00e1kazn\u00edcky orientovan\u00e9 firmy, ale podniky ich v\u017edy vo fin\u00e1le osekaj\u00fa na \u00fapln\u00e9 minimum a potom je to ve\u013emi pozna\u0165. Preto je mo\u017en\u00e9 sa len m\u00e1lokedy stretn\u00fa\u0165 s naozaj funk\u010dn\u00fdm, dobr\u00fdm chatbotom. V\u00fdzvou pre RPA v bud\u00facnosti je vytv\u00e1ra\u0165 komplikovan\u00e9 veci, teda automatizova\u0165 to, \u010do sa norm\u00e1lne a zdanlivo automatizova\u0165 ned\u00e1. A my to v\u00edtame.<\/p>\n\n\n\n

Bud\u00facnos\u0165 RPA<\/h2>\n\n\n\n

Jasn\u00fdm trendom v pr\u00edpade RPA je outsourcing \u2013 firmy maj\u00fa robota, ktor\u00fd je u nich zaveden\u00fd implement\u00e1torom a prev\u00e1dzkovan\u00fd prostredn\u00edctvom cloud computingu. T\u00fdm je zaisten\u00e1 nielen bezpe\u010dnos\u0165 d\u00e1t, ale aj prev\u00e1dzka v klientskom prostred\u00ed. Tento trend v nasleduj\u00facom obdob\u00ed porastie. Tie\u017e zaznamen\u00e1vame, \u017ee v pr\u00edpade automatiz\u00e1cie procesov doch\u00e1dza ku sp\u00e1janiu r\u00f4znych technol\u00f3gi\u00ed do jednej inteligentnej hyperautomatiz\u00e1cie. Deje sa to v\u010faka automatick\u00e9mu zmapovaniu procesov a rie\u0161eniu kombin\u00e1cie robot + \u010dlovek. Preto\u017ee pracovn\u00fd trh m\u00e1 ve\u013ek\u00fd probl\u00e9m a firmy \u010dasto nem\u00f4\u017eu zohna\u0165 ak\u00fdchko\u013evek zamestnancov (a\u017e na v\u00fdnimky sa z firiem v\u00f4bec neprep\u00fa\u0161\u0165a), sme preto radi, \u017ee roboti zastan\u00fa pr\u00e1cu a\u017e za nieko\u013ek\u00fdch zamestnancov, hoci p\u00f4vodne sme sa b\u00e1li, \u017ee kv\u00f4li nim o pr\u00e1cu pr\u00eddeme.<\/p>\n\n\n\n

V bud\u00facich rokoch bude RPA ve\u013emi u\u017eito\u010dn\u00e1 v oblasti sledovania konkurencie, predov\u0161etk\u00fdm konkuren\u010dn\u00fdch webov, v\u010faka \u010domu bude mo\u017en\u00e9 priamo na str\u00e1nkach firiem meni\u0165 ceny za pon\u00fakan\u00e9 slu\u017eby, ale aj pred\u00e1van\u00e9 produkty v z\u00e1vislosti na aktu\u00e1lnych cen\u00e1ch konkurencie \u2013 \u010do je novinka.<\/p>\n\n\n\n

Svet s obavami vyzer\u00e1 bud\u00facnos\u0165 \u2013 od neust\u00e1leho preru\u0161ovania dod\u00e1vate\u013esk\u00fdch re\u0165azcov cez infl\u00e1ciu a\u017e po hroziacu recesiu. Tieto faktory pritom bud\u00fa rozhoduj\u00face pri investovan\u00ed do technol\u00f3gi\u00ed. V pr\u00edpade, \u017ee organiz\u00e1cie v\u0161etk\u00fdch typov nemaj\u00fa dostatok financi\u00ed na investovanie do zlo\u017eit\u00fdch automatiza\u010dn\u00fdch n\u00e1strojov, v\u010faka RPA m\u00f4\u017eu r\u00fdchlo previes\u0165 manu\u00e1lne vykon\u00e1van\u00e9 rutinn\u00e9 procesy k plne automatizovan\u00fdm a zoptimalizova\u0165 tak svoje fungovanie za relat\u00edvne n\u00edzke peniaze. Tak bud\u00fa m\u00f4c\u0165 aj na\u010falej \u0165a\u017ei\u0165 z nov\u00e9ho norm\u00e1lu.<\/p>\n\n\n\n

\n\n\n\n

RPA v SR v \u010d\u00edslach<\/h2>\n\n\n\n
  • 60 a\u017e 80 % operat\u00edvnych n\u00e1kladov sa d\u00e1 v\u010faka automatiz\u00e1ci\u00ed u\u0161etri\u0165<\/em><\/li>
  • dohodnutie z\u00e1kazky trv\u00e1 pokojne pol roka \u010di rok. A\u017e potom nasleduje f\u00e1za vyjedn\u00e1vania, v ktorej firmy zva\u017euj\u00fa, \u010di proces zah\u00e1ji\u0165 a ko\u013eko na\u0148 m\u00f4\u017eu uvo\u013eni\u0165 financi\u00ed<\/em><\/li>
  • za zru\u0161en\u00edm pr\u00edpadnej implement\u00e1cie v\u00e4\u010d\u0161inou stoj\u00ed nedostatok financi\u00ed, ale nie je to pravidlom<\/em><\/li>
  • najr\u00fdchlej\u0161ia n\u00e1vratnos\u0165 invest\u00edcie bola dva mesiace od nasadenia rie\u0161enia. Priemerne to v\u0161ak b\u00fdva 6 mesiacov a\u017e 1,5 roka<\/em><\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"

    Jedn\u00fdm z najr\u00fdchlej\u0161ie rast\u00facich segmentov softv\u00e9rov\u00e9ho trhu je robotick\u00e1 automatiz\u00e1cia procesov (RPA). Rozvoj tejto oblasti pod\u013ea odborn\u00edkov ani v bud\u00facich rokoch nebude spoma\u013eova\u0165 a o\u010dak\u00e1va sa \u010fal\u0161\u00ed rast. Organiz\u00e1cie si na RPA st\u00e1le viac cenia mo\u017enosti automatizova\u0165 rutinn\u00e9 \u013eudsk\u00e9 \u00falohy, ktor\u00e9 sa t\u00fdkaj\u00fa spracovania d\u00e1t. Rovnako to vidia aj slovensk\u00e9 podniky. Automatiz\u00e1cia robotick\u00fdch procesov bola […]<\/p>\n","protected":false},"author":28,"featured_media":50667,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"news_categories":[379],"class_list":["post-50672","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nezaradene","news_categories-robotizacia"],"acf":[],"yoast_head":"\nRobotick\u00e1 procesn\u00e1 automatiz\u00e1cia na Slovensku dozrieva - Soitron<\/title>\n<meta name=\"description\" content=\"Jedn\u00fdm z najr\u00fdchlej\u0161ie rast\u00facich segmentov softv\u00e9rov\u00e9ho trhu je robotick\u00e1 automatiz\u00e1cia procesov (RPA). Organiz\u00e1cie si na RPA st\u00e1le viac cenia mo\u017enosti automatizova\u0165 rutinn\u00e9 \u013eudsk\u00e9 \u00falohy, ktor\u00e9 sa t\u00fdkaj\u00fa spracovania d\u00e1t.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"sk_SK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Robotick\u00e1 procesn\u00e1 automatiz\u00e1cia na Slovensku dozrieva - Soitron\" \/>\n<meta property=\"og:description\" content=\"Jedn\u00fdm z najr\u00fdchlej\u0161ie rast\u00facich segmentov softv\u00e9rov\u00e9ho trhu je robotick\u00e1 automatiz\u00e1cia procesov (RPA). 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