{"id":38606,"date":"2020-12-17T14:07:32","date_gmt":"2020-12-17T13:07:32","guid":{"rendered":"https:\/\/www.soitron.com\/?p=38606"},"modified":"2022-03-22T17:01:41","modified_gmt":"2022-03-22T16:01:41","slug":"5-zakladnych-otazok-ktore-je-nevyhnutne-zodpovedat-pri-vybere-rpa-dodavatela","status":"publish","type":"post","link":"https:\/\/new.soitron.com\/sk\/5-zakladnych-otazok-ktore-je-nevyhnutne-zodpovedat-pri-vybere-rpa-dodavatela\/","title":{"rendered":"5 ot\u00e1zok, ktor\u00e9 je nevyhnutn\u00e9 zodpoveda\u0165 pri v\u00fdbere RPA dod\u00e1vate\u013ea"},"content":{"rendered":"\n
\"Viktoria<\/figure>
\n

VIKT\u00d3RIA LUK\u00c1\u010cOV\u00c1 BRACJUNOV\u00c1<\/p>\n<\/div><\/div>\n\n\n\n


Digitaliz\u00e1cia, robotiz\u00e1cia a automatiz\u00e1cia sa stala nevyhnutnou s\u00fa\u010das\u0165ou strategick\u00e9ho uva\u017eovania v\u0161etk\u00fdch mana\u017e\u00e9rov a podnikate\u013eov, ktor\u00ed neust\u00e1le h\u013eadaj\u00fa vo firm\u00e1ch rezervy, aby im neu\u0161iel vlak a nestratili konkurencieschopnos\u0165.
<\/strong>
Kto sa raz obozn\u00e1mil s pr\u00ednosmi robotickej procesnej automatiz\u00e1cie (RPA) a rozhodol sa t\u00fato technol\u00f3giu vyu\u017ei\u0165 pre zv\u00fd\u0161enie produktivity \u013eud\u00ed, zn\u00ed\u017eenie n\u00e1kladov, zr\u00fdchlenie procesov \u010di pre zlep\u0161enie efekt\u00edvnosti alebo z\u00e1kazn\u00edckych slu\u017eieb, nevyhnutne stoj\u00ed pred dilemou vo\u013eby dod\u00e1vate\u013ea.

Vo svetle viacer\u00fdch technol\u00f3gi\u00ed, na ktor\u00fdch m\u00f4\u017ee by\u0165 automatiz\u00e1cia procesov postaven\u00e1, ako aj typologicky odli\u0161n\u00fdch firiem, ktor\u00e9 sa implement\u00e1ci\u00e1m RPA syst\u00e9mov venuj\u00fa, v\u0161ak v\u00fdber vonkoncom nemus\u00ed by\u0165 \u013eahk\u00fd. Konzultanti Soitronu prin\u00e1\u0161aj\u00fa 5 ot\u00e1zok, ktor\u00e9 si treba pri v\u00fdbere dod\u00e1vate\u013ea RPA starostlivo zodpoveda\u0165.

1.<\/strong> Ak\u00fa technol\u00f3giu vyu\u017eijeme?<\/strong>

Pre robotick\u00fa automatiz\u00e1ciu procesov je nevyhnutn\u00e9 vybra\u0165 si nielen dod\u00e1vate\u013ea, ktor\u00fd samotn\u00e9 nasadenie RPA zrealizuje, ale aj softv\u00e9rov\u00fa technol\u00f3giu, na ktorej bude rie\u0161enie postaven\u00e9. K najpou\u017e\u00edvanej\u0161\u00edm patria n\u00e1stroje UiPath, Automation Anywhere a Blue Prism.

Prirodzene, ka\u017ed\u00fd z nich m\u00e1 svoje plusy a m\u00ednusy, pre ktor\u00e9 m\u00f4\u017ee by\u0165 pre ur\u010dit\u00e9 potreby vhodnej\u0161\u00ed, alebo naopak \u00faplne nevhodn\u00fd. Odli\u0161n\u00e9 s\u00fa nielen mo\u017enosti, sp\u00f4soby pou\u017e\u00edvania a schopnosti spolupr\u00e1ce s existuj\u00facimi syst\u00e9mami, ale aj ceny licenci\u00ed.

Preto ak si RPA vyberaj\u00fa priamo biznisov\u00e9 oddelenia, je dobr\u00e9 ak po\u017eiadaj\u00fa o pomoc it\u00e9\u010dk\u00e1rov, alebo zvolia dod\u00e1vate\u013ea, ktor\u00fd ja partnerom viacer\u00fdch v\u00fdrobcov RPA n\u00e1strojov<\/a>, tak\u017ee vie na z\u00e1klade sk\u00fasenost\u00ed odporu\u010di\u0165 ka\u017ed\u00e9mu z\u00e1kazn\u00edkovi najvhodnej\u0161iu technol\u00f3giu.

2.<\/strong> Ak\u00fd typ dod\u00e1vate\u013ea zvol\u00edme?<\/strong>

RPA dnes poskytuje cel\u00e1 plej\u00e1da typologicky odli\u0161n\u00fdch firiem \u2013 od konzulta\u010dn\u00fdch spolo\u010dnost\u00ed, cez softv\u00e9rov\u00e9 domy, a\u017e po syst\u00e9mov\u00fdch integr\u00e1torov. Ka\u017ed\u00fd typ dod\u00e1vate\u013ea m\u00f4\u017ee ma\u0165 svoje pre a proti.

Spolo\u010dnosti, pre ktor\u00e9 je core biznisom poradenstvo, m\u00f4\u017eu vyzdvihova\u0165, \u017ee dobre rozumej\u00fa podnikov\u00fdm procesom a maj\u00fa rozsiahle sk\u00fasenosti s ich optimaliz\u00e1ciou. Technologick\u00e9 firmy pre zmenu m\u00f4\u017eu poukazova\u0165 na technick\u00e9 know-how, ktor\u00e9 je potrebn\u00e9 pre z\u00edskavanie elektronick\u00fdch d\u00e1t z rozli\u010dn\u00fdch syst\u00e9mov a integr\u00e1ciu RPA s existuj\u00facim IT prostred\u00edm.

Ide\u00e1lnou vo\u013ebou sa jav\u00ed dod\u00e1vate\u013e, ktor\u00fd m\u00e1 konzulta\u010dn\u00e9 kapacity pre optimaliz\u00e1ciu podnikov\u00fdch procesov a z\u00e1rove\u0148 siln\u00e9 v\u00fdvoj\u00e1rske a integra\u010dn\u00e9 schopnosti, v\u010faka ktor\u00fdm vie prekona\u0165 pr\u00edpadn\u00e9 technick\u00e9 probl\u00e9my a zladi\u0165 automatiz\u00e1ciu s u\u017e pou\u017e\u00edvan\u00fdmi informa\u010dn\u00fdmi syst\u00e9mami a aplik\u00e1ciami.Ako budeme RPA prev\u00e1dzkova\u0165?

3. Ako budeme RPA prev\u00e1dzkova\u0165?<\/strong>

Okrem n\u00e1stroja a dod\u00e1vate\u013ea treba pri zav\u00e1dzan\u00ed robotickej automatiz\u00e1cie rozhodn\u00fa\u0165, ako softv\u00e9r prev\u00e1dzkova\u0165 a ako za\u0148 plati\u0165. Jedna mo\u017enos\u0165 je zak\u00fapi\u0165 si potrebn\u00e9 licencie a nain\u0161talova\u0165 RPA do vlastn\u00e9ho IT prostredia.

Dobr\u00fd dod\u00e1vate\u013e v\u0161ak umo\u017e\u0148uje z\u00e1kazn\u00edkom vyu\u017ei\u0165 softv\u00e9rov\u00fa automatiz\u00e1ciu aj ako slu\u017ebu<\/a>. T\u00e1to mo\u017enos\u0165 m\u00f4\u017ee by\u0165 obzvl\u00e1\u0161\u0165 vhodn\u00e1 pre firmy, ktor\u00fdm ch\u00fdbaj\u00fa siln\u00e9 IT oddelenia alebo nemaj\u00fa kapacity venova\u0165 sa automatiz\u00e1cii.

M\u00e1loktor\u00e9 firmy tie\u017e maj\u00fa procesy, pri ktor\u00fdch by bol robot vy\u0165a\u017een\u00fd neust\u00e1le, niektor\u00fdm dokonca sta\u010d\u00ed zapoji\u0165 automatiz\u00e1ciu iba na jednu a\u017e dve hodiny denne. V tak\u00fdchto pr\u00edpadoch m\u00f4\u017ee by\u0165 efekt\u00edvnej\u0161ie licencie nekupova\u0165, ale zaplati\u0165 iba za \u010das, ktor\u00fd robot v skuto\u010dnosti odpracuje.

4. Ako zabezpe\u010d\u00edme \u00fadr\u017ebu a rozvoj RPA?<\/strong>

Rie\u0161enie pre softv\u00e9rov\u00fa automatiz\u00e1ciu procesov nie je bal\u00edkov\u00fd softv\u00e9r, preto je vhodn\u00e9 vyhn\u00fa\u0165 sa dod\u00e1vate\u013eom, ktor\u00ed k zav\u00e1dzaniu RPA pristupuj\u00fa ako k jednorazov\u00e9mu projektu ukon\u010den\u00e9mu podp\u00edsan\u00edm odovzd\u00e1vac\u00edch protokolov.

Ve\u013ea o pr\u00edstupe dod\u00e1vate\u013ea vypoved\u00e1 u\u017e sp\u00f4sob, ak\u00fdm chce pristupova\u0165 k implement\u00e1cii. Je rozdiel \u010di postupuje iba pod\u013ea zadania z\u00e1kazn\u00edka, alebo sa sna\u017e\u00ed procesom detailne porozumie\u0165 a analyzova\u0165, \u010do sa stane po automatiz\u00e1cii v kontexte in\u00fdch procesov. Rovnako d\u00f4le\u017eit\u00e9 je rie\u0161enie pred odovzdan\u00edm otestova\u0165 v r\u00f4znych scen\u00e1roch.

D\u00f4kladn\u00e9 zdokumentovanie a otestovanie automatizovan\u00e9ho procesu zni\u017euje riziko, \u017ee rie\u0161enie nebude fungova\u0165 spr\u00e1vne. Korektn\u00fd dod\u00e1vate\u013e v\u0161ak pre ka\u017ed\u00fd pr\u00edpad po nejak\u00fd \u010das monitoruje proces aj v ostrej prev\u00e1dzke a garantuje n\u00e1sledne podporu pri pr\u00edpadn\u00fdch bud\u00facich zmen\u00e1ch.

5. Bude pri automatiz\u00e1cii nar\u00e1ban\u00e9 s d\u00e1tami v s\u00falade s legislat\u00edvou?<\/strong>

Pre pr\u00edsnu legislat\u00edvu o ochrane osobn\u00fdch \u00fadajov dnes musia by\u0165 firmy pri nar\u00e1ban\u00ed s d\u00e1tami mimoriadne opatrn\u00e9, a to vr\u00e1tane t\u00fdch \u010do sprac\u00favaj\u00fa softv\u00e9rov\u00ed roboti.

Pri v\u00fdbere RPA sa preto treba zauj\u00edma\u0165 \u010di dod\u00e1vate\u013e vie preuk\u00e1za\u0165, ak\u00e9 aktivity robot pri procese vykon\u00e1va a poskytn\u00fa\u0165 k tomu v pr\u00edpade potreby z\u00e1znamy. Taktie\u017e je d\u00f4le\u017eit\u00e9, aby na projekte pracovali spolo\u010dno\u010dnosti, ktor\u00e9 maj\u00fa certifikovan\u00fdch develop\u00e9rov pod\u013ea \u0161tandardov pou\u017e\u00edvanej technol\u00f3gie. Dod\u00e1vate\u013e by mal z\u00e1rove\u0148 garantova\u0165, \u017ee \u017eiadne d\u00e1ta nie s\u00fa trvalo usklad\u0148ovan\u00e9 bez vedomia z\u00e1kazn\u00edka na mieste, kde by mohli by\u0165 vystaven\u00e9 riziku \u00faniku \u010di zneu\u017eitia.

Prec\u00edzny dod\u00e1vate\u013e si pred odovzdan\u00edm rie\u0161enia prejde s klientom zdrojov\u00fd k\u00f3d a transparentne vysvetl\u00ed, \u010do softv\u00e9rov\u00fd robot v jednotliv\u00fdch krokoch rob\u00ed, kam siaha a ako s d\u00e1tami nar\u00e1ba.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n
\"Viktoria<\/figure>
\n

Vikt\u00f3ria Luk\u00e1\u010dov\u00e1 Bracjunov\u00e1<\/strong><\/p>\n\n\n\n

Business & New Technologies Products Development Manager
viktoria.bracjunova@soitron.com<\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

VIKT\u00d3RIA LUK\u00c1\u010cOV\u00c1 BRACJUNOV\u00c1 Digitaliz\u00e1cia, robotiz\u00e1cia a automatiz\u00e1cia sa stala nevyhnutnou s\u00fa\u010das\u0165ou strategick\u00e9ho uva\u017eovania v\u0161etk\u00fdch mana\u017e\u00e9rov a podnikate\u013eov, ktor\u00ed neust\u00e1le h\u013eadaj\u00fa vo firm\u00e1ch rezervy, aby im neu\u0161iel vlak a nestratili konkurencieschopnos\u0165.Kto sa raz obozn\u00e1mil s pr\u00ednosmi robotickej procesnej automatiz\u00e1cie (RPA) a rozhodol sa t\u00fato technol\u00f3giu vyu\u017ei\u0165 pre zv\u00fd\u0161enie produktivity \u013eud\u00ed, zn\u00ed\u017eenie n\u00e1kladov, zr\u00fdchlenie procesov \u010di pre 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