{"id":50683,"date":"2022-12-02T15:23:52","date_gmt":"2022-12-02T14:23:52","guid":{"rendered":"https:\/\/www.soitron.com\/?p=50683"},"modified":"2022-12-02T15:27:03","modified_gmt":"2022-12-02T14:27:03","slug":"roboticka-procesni-automatizace-v-cesku-dozrava","status":"publish","type":"post","link":"https:\/\/new.soitron.com\/cs\/roboticka-procesni-automatizace-v-cesku-dozrava\/","title":{"rendered":"Robotick\u00e1 procesn\u00ed automatizace v \u010cesku dozr\u00e1v\u00e1"},"content":{"rendered":"\n

Jedn\u00edm z nejrychleji rostouc\u00edch segment\u016f softwarov\u00e9ho trhu je robotick\u00e1 automatizace proces\u016f (RPA)<\/a>. Rozvoj t\u00e9to oblasti podle odborn\u00edk\u016f nav\u00edc ani v p\u0159\u00ed\u0161t\u00edch letech nebude zpomalovat a o\u010dek\u00e1v\u00e1 se dal\u0161\u00ed r\u016fst. Organizace si na RPA st\u00e1le v\u00edce cen\u00ed mo\u017enosti automatizovat rutinn\u00ed lidsk\u00e9 \u00fakoly, kter\u00e9 se t\u00fdkaj\u00ed zpracov\u00e1n\u00ed dat. Stejn\u011b to vid\u00ed i \u010desk\u00e9 podniky.<\/strong><\/em><\/p>\n\n\n\n

Automatizace robotick\u00fdch proces\u016f byla v za\u010d\u00e1tc\u00edch neodmysliteln\u011b spojena s (na dne\u0161n\u00ed pom\u011bry) primitivn\u00edmi aplikacemi pro sn\u00edm\u00e1n\u00ed obrazovky a softwarem automatizuj\u00edc\u00ed pracovn\u00ed postupy. Jak \u0161el \u010das, RPA se rozvinulo v celopodnikov\u00fd megatrend, kter\u00fd stav\u00ed automatizaci do centra digit\u00e1ln\u00edch obchodn\u00edch strategi\u00ed.<\/p>\n\n\n\n

Sou\u010d\u00e1st\u00ed celopodnikov\u00e9 strategie<\/h2>\n\n\n\n

Jak se zrychluje sv\u011bt, zrychluje se i v\u00fdvoj technologi\u00ed a techniky pou\u017e\u00edvan\u00e9 k akceleraci podnikov\u00fdch proces\u016f. Podle spole\u010dnosti Gartner zaznamenal trh s RPA v roce 2021 n\u00e1r\u016fst tr\u017eeb o 31 % a v tomto odv\u011btv\u00ed dos\u00e1hl celkov\u00e9 hodnoty 2,4 miliardy USD. Pro srovn\u00e1n\u00ed, celosv\u011btov\u00fd trh se softwarem ve stejn\u00e9 dob\u011b zaznamenal 16% r\u016fst. V leto\u0161n\u00edm roce podle dostupn\u00fdch informac\u00ed m\u00e1 b\u00fdt tempo je\u0161t\u011b rychlej\u0161\u00ed.<\/p>\n\n\n\n

RPA se rychle vyv\u00edj\u00ed a pod zkratkou ukr\u00fdv\u00e1 pojem, kter\u00fd ji ji\u017e ne zcela p\u0159esn\u011b vystihuje. Automatizace robotick\u00fdch proces\u016f se toti\u017e vyd\u00e1v\u00e1 na dal\u0161\u00ed etapu. Doch\u00e1z\u00ed k jej\u00edmu p\u0159erodu v celopodnikovou automatiza\u010dn\u00ed strategii. D\u0159\u00edve se RPA zam\u011b\u0159ovala v\u00fdhradn\u011b na automatizaci back office v oblastech, jako jsou finance, nyn\u00ed se stala katalyz\u00e1torem transformace cel\u00e9ho podniku pro mnoho firem. U\u017e se nezam\u011b\u0159uje pouze na hled\u00e1n\u00ed \u00faspor n\u00e1klad\u016f ve finan\u010dn\u00edch a dal\u0161\u00edch odd\u011blen\u00edch, ale v sou\u010dasnosti se posunula nad r\u00e1mec p\u016fsobnosti finan\u010dn\u00edho \u0159editele.<\/p>\n\n\n\n

Automatizace je jasn\u00fdm dlouhodob\u00fdm trendem<\/h2>\n\n\n\n

Automatizace dnes pom\u00e1h\u00e1 \u0159e\u0161it nejen nedostatek pracovn\u00edch sil, ale optimalizuje environment\u00e1ln\u00ed a soci\u00e1ln\u00ed oblasti, a stejn\u011b tak p\u0159isp\u00edv\u00e1 k podnikov\u00e9 spr\u00e1v\u011b, \u0159\u00edzen\u00ed dodavatelsk\u00e9ho \u0159et\u011bzce, a pom\u00e1h\u00e1 s infla\u010dn\u00edmi v\u00fdzvami a zlep\u0161uje alokaci kapit\u00e1lu. Nap\u0159\u00edklad v p\u0159\u00edpad\u011b \u0159e\u0161en\u00ed dne\u0161n\u00edch probl\u00e9m\u016f dodavatelsk\u00fdch \u0159et\u011bzc\u016f p\u0159isp\u00edv\u00e1 nejen k jeho v\u00fdvoji, ale tak\u00e9 k \u0159\u00edzen\u00ed z\u00e1sob, stanoven\u00ed priorit, p\u00e1rov\u00e1n\u00ed cen a dal\u0161\u00edm slo\u017eit\u00fdm a \u010dasov\u011b n\u00e1ro\u010dn\u00fdm proces\u016fm. Kombinace RPA a strojov\u00e9ho u\u010den\u00ed toti\u017e pom\u00e1h\u00e1 mana\u017eer\u016fm zkr\u00e1tit \u010das ke zhodnocen\u00ed a optimalizaci rozhodnut\u00ed.<\/p>\n\n\n\n

Za\u010dlen\u011bn\u00ed RPA do podnikov\u00fdch softwarov\u00fdch syst\u00e9m\u016f nebo do \u0161ir\u0161\u00edho syst\u00e9mu inteligentn\u00ed automatizace je jasn\u00fdm dlouhodob\u00fdm trendem, proto\u017ee je v z\u00e1jmu prosperity podnik\u016f budovat heterogenn\u00ed automatiza\u010dn\u00ed strukturu. Podle v\u00fdzkumn\u00e9 a poradensk\u00e9 firmy Forrester jen v leto\u0161n\u00edm roce 5 % spole\u010dnost\u00ed z \u017eeb\u0159\u00ed\u010dku Fortune 500 p\u0159ijme automatiza\u010dn\u00ed strukturu, kter\u00e1 povede k transformaci podnik\u00e1n\u00ed zalo\u017een\u00e9ho na automatizaci.<\/p>\n\n\n\n

Jak je na tom RPA v \u010cR?<\/h2>\n\n\n\n

Z na\u0161ich pr\u016fzkum\u016f jasn\u011b vypl\u00fdv\u00e1, \u017ee i \u010desk\u00e9 podniky se v sou\u010dasn\u00e9 dob\u011b \u010d\u00edm d\u00e1l v\u00edce zaj\u00edmaj\u00ed o RPA. Tuzemsko je na tom tak\u00e9 l\u00e9pe ne\u017e Slovensko. M\u016f\u017ee za to fakt, \u017ee firmy v \u010cR cht\u011bj\u00ed m\u00edt v\u00edce pod kontrolou sv\u00e9 n\u00e1klady a \u0161et\u0159it. V t\u00e9to oblasti jsou p\u0159itom v\u00edce zb\u011bhl\u00e9 spole\u010dnosti spadaj\u00edc\u00ed do finan\u010dn\u00edho sektoru, a potom tak\u00e9 ty z telekomunikac\u00ed, retailu a e-commerce. O pozn\u00e1n\u00ed h\u016f\u0159e jsou na tom subjekty z oblasti distribuce a pr\u016fmyslu. Ani nemocnice na tom s automatizac\u00ed nejsou moc dob\u0159e. T\u011bm se sna\u017e\u00edme pom\u00e1hat, jak jen to jde. \u010casto se n\u00e1m ale st\u00e1v\u00e1, \u017ee nereaguj\u00ed ani na nab\u00eddku zaveden\u00ed vybran\u00e9ho \u0159e\u0161en\u00ed zdarma. Bohu\u017eel jde o \u201ezkostnat\u011blou\u201c oblast, a proto je velmi t\u011b\u017ek\u00e9 do n\u00ed proniknout. P\u0159itom by RPA nemocnic\u00edm pomohlo s administrativou, fakturami, lidsk\u00fdmi zdroji, \u010di konkr\u00e9tn\u011b nap\u0159\u00edklad s n\u00e1kupy pro nemocni\u010dn\u00ed j\u00eddelnu, kdy zam\u011bstnanci hledaj\u00ed ru\u010dn\u011b na webu produkty ve slev\u011b a ov\u011b\u0159uj\u00ed ceny u dodavatel\u016f.<\/p>\n\n\n\n

Pozitivn\u00ed je, \u017ee celkem dob\u0159e rok od roku roste vyu\u017eit\u00ed RPA ve st\u00e1tn\u00edm sektoru. Na druhou stranu by zcela jist\u011b mohlo r\u016fst mnohem rychleji. St\u00e1tn\u00ed sektor proz\u0159el v dob\u011b covidu a dnes se tak sna\u017e\u00ed doh\u00e1n\u011bt prome\u0161kan\u00e1 l\u00e9ta, jak jen to jde.<\/p>\n\n\n\n

Co se t\u00fd\u010de soukrom\u00e9ho sektoru, je mnohem t\u011b\u017e\u0161\u00ed se dostat do korpor\u00e1tn\u00edho prost\u0159ed\u00ed, kde ji\u017e n\u011bjak\u00e9 automatiza\u010dn\u00ed procesy pou\u017e\u00edvaj\u00ed, ne\u017e do mal\u00fdch a st\u0159edn\u00edch podnik\u016f. Jen pro p\u0159edstavu, d\u00edky zaveden\u00ed RPA ve skupin\u011b NAY (spad\u00e1 do n\u00ed i \u0159et\u011bzec Electroworld) nen\u00ed nutn\u00e9 ka\u017ed\u00fd rok v hlavn\u00ed sez\u00f3n\u011b na konci roku nab\u00edrat 20 zam\u011bstnanc\u016f a n\u00e1sledn\u011b je zase propou\u0161t\u011bt, proto\u017ee a\u017e 92 % proces\u016f je automatizov\u00e1no. Praxe tak\u00e9 uk\u00e1zala, \u017ee automatizace je velmi u\u017eite\u010dn\u00fd n\u00e1stroj i pro centra sd\u00edlen\u00fdch slu\u017eeb a byznys centra.<\/p>\n\n\n\n

\"Thinking<\/figure>\n\n\n\n

Zaj\u00edmav\u00e9 poznatky<\/h2>\n\n\n\n

Obecn\u011b lze \u0159\u00edci, \u017ee \u017eeny p\u016fsob\u00edc\u00ed v oblasti RPA konaj\u00ed l\u00e9pe ne\u017e mu\u017ei. Nejde ani tak o programov\u00e1n\u00ed, ale o domy\u0161len\u00ed v\u0161ech proces\u016f a toho, co v\u0161e by se mohlo st\u00e1t v p\u0159\u00edpad\u011b jednotliv\u00fdch sc\u00e9n\u00e1\u0159\u016f. Firmy si p\u0159itom velmi \u010dasto \u0161patn\u011b domn\u00edvaj\u00ed, \u017ee v sou\u010dasn\u00e9 dob\u011b digitalizuj\u00ed, ale realita je \u010dasto jin\u00e1. Ve v\u011bt\u0161in\u011b p\u0159\u00edpad\u016f pro n\u011b digitalizace podniku znamen\u00e1 vyu\u017e\u00edv\u00e1n\u00ed e-mail\u016f a skenov\u00e1n\u00ed objedn\u00e1vek do n\u011bjak\u00e9ho syst\u00e9mu. Podobn\u011b jsou na tom i v p\u0159\u00edpad\u011b futuristick\u00fdch pojm\u016f, jako je um\u011bl\u00e1 inteligence a strojov\u00e9 u\u010den\u00ed.<\/p>\n\n\n\n

Na tomto m\u00edst\u011b je p\u0159itom vhodn\u00e9 si p\u0159ipomenout, \u017ee o zaveden\u00ed, respektive pou\u017e\u00edv\u00e1n\u00ed RPA by nem\u011bli rozhodovat jen CEO nebo CIO. V\u011bt\u0161ina po\u017eadavk\u016f toti\u017e p\u0159ich\u00e1z\u00ed \u201ezdola\u201c, tedy od zam\u011bstnanc\u016f, se kter\u00fdmi jsme b\u011bhem pl\u00e1nov\u00e1n\u00ed a implementace v kontaktu. Sb\u00edr\u00e1me od nich po\u017eadavky a n\u00e1vrhy. Nap\u0159\u00edklad chatboti jsou v\u00fdborn\u00e9 \u0159e\u0161en\u00ed pro z\u00e1kaznicky orientovan\u00e9 firmy, ale podniky je v\u017edy ve fin\u00e1le osekaj\u00ed na \u00fapln\u00e9 minimum a pak je to velmi zn\u00e1t. Proto se ve fin\u00e1le lze jen m\u00e1lokdy setkat s opravdu funk\u010dn\u00edm, dobr\u00fdm chatbotem. V\u00fdzvou pro RPA v budoucnu je potom vytv\u00e1\u0159et komplikovan\u00e9 v\u011bci, tedy automatizovat to, co se norm\u00e1ln\u011b a zd\u00e1nliv\u011b automatizovat ned\u00e1. A my to v\u00edt\u00e1me.<\/p>\n\n\n\n

Budoucnost RPA<\/h2>\n\n\n\n

Jasn\u00fdm trendem v p\u0159\u00edpad\u011b RPA je outsourcing \u2013 firmy maj\u00ed robota, kter\u00fd je u nich zaveden implement\u00e1torem a provozov\u00e1n prost\u0159ednictv\u00edm cloud computingu. T\u00edm je zaji\u0161t\u011bna nejen bezpe\u010dnost dat, ale i provoz v klientsk\u00e9m prost\u0159ed\u00ed. Tento trend v n\u00e1sleduj\u00edc\u00edm obdob\u00ed poroste. Nav\u00edc zaznamen\u00e1v\u00e1me, \u017ee v p\u0159\u00edpad\u011b automatizace proces\u016f doch\u00e1z\u00ed ke spojov\u00e1n\u00ed r\u016fzn\u00fdch technologi\u00ed do jedn\u00e9 inteligentn\u00ed hyperautomatizace. D\u011bje se tak d\u00edky automatick\u00e9mu zmapov\u00e1n\u00ed proces\u016f a \u0159e\u0161en\u00ed kombinace robot + \u010dlov\u011bk. Proto\u017ee pracovn\u00ed trh m\u00e1 velk\u00fd probl\u00e9m a firmy \u010dasto nemohou sehnat jak\u00e9koliv zam\u011bstnance (a\u017e na v\u00fdjimky se z firem v\u016fbec nepropou\u0161t\u00ed), jsme nyn\u00ed r\u00e1di, \u017ee roboti zastanou pr\u00e1ci a\u017e za n\u011bkolik zam\u011bstnanc\u016f, a\u010dkoliv d\u0159\u00edve jsme se b\u00e1li, \u017ee kv\u016fli nim o pr\u00e1ci p\u0159ijdeme.<\/p>\n\n\n\n

V p\u0159\u00ed\u0161t\u00edch letech bude RPA hodn\u011b u\u017eite\u010dn\u00e1 v oblasti sledov\u00e1n\u00ed konkurence, p\u0159edev\u0161\u00edm konkuren\u010dn\u00edch web\u016f, d\u00edky \u010demu\u017e jejich sledov\u00e1n\u00edm bude mo\u017en\u00e9 p\u0159\u00edmo na str\u00e1nk\u00e1ch firem m\u011bnit ceny za nab\u00edzen\u00e9 slu\u017eby, ale i prod\u00e1van\u00e9 produkty v z\u00e1vislosti na aktu\u00e1ln\u00edch cen\u00e1ch konkurence \u2013 co\u017e je novinka.<\/p>\n\n\n\n

Sv\u011bt s obavami vyhl\u00ed\u017e\u00ed budoucnost \u2013 od neust\u00e1l\u00e9ho p\u0159eru\u0161ov\u00e1n\u00ed dodavatelsk\u00fdch \u0159et\u011bzc\u016f p\u0159es inflaci a\u017e po hroz\u00edc\u00ed recesi. Tyto faktory p\u0159itom budou rozhoduj\u00edc\u00ed v p\u0159\u00edpad\u011b investov\u00e1n\u00ed do technologi\u00ed. V p\u0159\u00edpad\u011b, \u017ee organizace v\u0161ech typ\u016f nemaj\u00ed dostatek financ\u00ed na investov\u00e1n\u00ed do slo\u017eit\u00fdch automatiza\u010dn\u00edch n\u00e1stroj\u016f, d\u00edky RPA p\u0159itom mohou rychle p\u0159ev\u00e9st manu\u00e1ln\u011b vykon\u00e1van\u00e9 rutinn\u00ed procesy k pln\u011b automatizovan\u00fdm a zoptimalizovat tak sv\u00e9 fungov\u00e1n\u00ed za relativn\u011b n\u00edzk\u00e9 pen\u00edze. Tak budou moci i nad\u00e1le t\u011b\u017eit z nov\u00e9ho norm\u00e1lu.<\/p>\n\n\n\n

\n\n\n\n

RPA v \u010cR v \u010d\u00edslech<\/h2>\n\n\n\n
  • 60 a\u017e 80 % operativn\u00edch n\u00e1klad\u016f se d\u00e1 d\u00edky automatizaci u\u0161et\u0159it<\/em><\/li>
  • domluven\u00ed zak\u00e1zky trv\u00e1 klidn\u011b p\u016fl roku \u010di rok. Teprve pot\u00e9 n\u00e1sleduje f\u00e1ze vyjedn\u00e1v\u00e1n\u00ed, kdy firmy zva\u017euj\u00ed, zda proces zah\u00e1jit a kolik na n\u011bj mohou uvolnit financ\u00ed<\/em><\/li>
  • za zru\u0161en\u00edm p\u0159\u00edpadn\u00e9 implementace v\u011bt\u0161inou stoj\u00ed nedostatek financ\u00ed, ale nen\u00ed to pravidlem<\/em><\/li>
  • nejrychlej\u0161\u00ed n\u00e1vratnost investice byla dva m\u011bs\u00edce od nasazen\u00ed \u0159e\u0161en\u00ed. Pr\u016fm\u011brn\u011b to v\u0161ak b\u00fdv\u00e1 6 m\u011bs\u00edc\u016f a\u017e 1,5 roku<\/em><\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"

    Jedn\u00edm z nejrychleji rostouc\u00edch segment\u016f softwarov\u00e9ho trhu je robotick\u00e1 automatizace proces\u016f (RPA). Rozvoj t\u00e9to oblasti podle odborn\u00edk\u016f nav\u00edc ani v p\u0159\u00ed\u0161t\u00edch letech nebude zpomalovat a o\u010dek\u00e1v\u00e1 se dal\u0161\u00ed r\u016fst. Organizace si na RPA st\u00e1le v\u00edce cen\u00ed mo\u017enosti automatizovat rutinn\u00ed lidsk\u00e9 \u00fakoly, kter\u00e9 se t\u00fdkaj\u00ed zpracov\u00e1n\u00ed dat. Stejn\u011b to vid\u00ed i \u010desk\u00e9 podniky. Automatizace robotick\u00fdch proces\u016f […]<\/p>\n","protected":false},"author":28,"featured_media":50668,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[143],"tags":[],"news_categories":[380],"class_list":["post-50683","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized-cs","news_categories-robotizace"],"acf":[],"yoast_head":"\nRobotick\u00e1 procesn\u00ed automatizace v \u010cesku dozr\u00e1v\u00e1 - Soitron<\/title>\n<meta name=\"description\" content=\"Jedn\u00edm z nejrychleji rostouc\u00edch segment\u016f softwarov\u00e9ho trhu je robotick\u00e1 automatizace proces\u016f (RPA). 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