{"id":47142,"date":"2021-12-16T07:58:00","date_gmt":"2021-12-16T06:58:00","guid":{"rendered":"https:\/\/www.soitron.com\/?p=47142"},"modified":"2022-03-02T15:54:52","modified_gmt":"2022-03-02T14:54:52","slug":"vola-vam-voicebot-potom-zbystrete-mozna-prave-zneuziva-vasi-dvoufazovou-autentifikaci","status":"publish","type":"post","link":"https:\/\/new.soitron.com\/cs\/vola-vam-voicebot-potom-zbystrete-mozna-prave-zneuziva-vasi-dvoufazovou-autentifikaci\/","title":{"rendered":"Vol\u00e1 v\u00e1m voicebot? Potom zbyst\u0159ete! Mo\u017en\u00e1 pr\u00e1v\u011b zneu\u017e\u00edv\u00e1 va\u0161i dvouf\u00e1zovou autentifikaci"},"content":{"rendered":"\n

Z voicebot\u016f se b\u011bhem posledn\u00edch let v\u00fdvoje staly propracovan\u00e9 automatizovan\u00e9 syst\u00e9my. Syst\u00e9my, kter\u00e9 dok\u00e1\u017e\u00ed samy v\u00e9st interakci s lidmi a spole\u010dnostem zv\u00fd\u0161it efektivitu. Dokonce jsou to tak vynikaj\u00edc\u00ed n\u00e1stroje, \u017ee u\u017e je do sv\u00e9ho portfolia za\u0159adili i hacke\u0159i, kte\u0159\u00ed nedisponuj\u00ed vynikaj\u00edc\u00edmi konverza\u010dn\u00edmi technikami.<\/p>\n\n\n\n

Automatizovan\u00fd hlasov\u00fd telefonn\u00ed asistent zavolal majiteli PayPal \u00fa\u010dtu s varov\u00e1n\u00edm, \u017ee se n\u011bkdo sna\u017eil pou\u017e\u00edt jeho \u00fa\u010det k zaplacen\u00ed 38 USD. Po tomto sd\u011blen\u00ed pokra\u010doval t\u00edm, \u017ee aby mohl p\u0159evod zablokovat, pot\u0159ebuje ov\u011b\u0159it u\u017eivatelovu identitu. \u201eAbychom zabezpe\u010dili v\u00e1\u0161 \u00fa\u010det, zadejte pros\u00edm k\u00f3d, kter\u00fd jsme nyn\u00ed zaslali na v\u00e1\u0161 mobiln\u00ed telefon,\u201c<\/em> ozn\u00e1mil hlas. Po zad\u00e1n\u00ed \u0159et\u011bzce \u0161esti \u010d\u00edslic voicebot sd\u011blil: \u201eD\u011bkuji, v\u00e1\u0161 \u00fa\u010det byl zabezpe\u010den a po\u017eadavek k platb\u011b byl zablokov\u00e1n.\u201c<\/em> A tady by mohl p\u0159\u00edb\u011bh skon\u010dit, ale nekon\u010d\u00ed. Voicebot je\u0161t\u011b dodal, \u017ee pokud by majitel zaznamenal str\u017een\u00ed t\u00e9to platby, tak bude vr\u00e1cena do 48 hodin. \u201eVa\u0161e referen\u010dn\u00ed ID je 1589297. Nyn\u00ed m\u016f\u017eete zav\u011bsit,\u201c<\/em> uzav\u0159el telefon\u00e1t hlas.<\/strong><\/p>\n\n\n\n

Kdy\u017e majitel pom\u00e1h\u00e1 nev\u011bdomky<\/h2>\n\n\n\n

V\u0161e m\u016f\u017ee vypadat na prvn\u00ed pohled, jako \u017ee je v po\u0159\u00e1dku, ale opak je pravdou. Tento hovor byl ve skute\u010dnosti od voicebota ovl\u00e1dan\u00e9ho hackerem. Podvodn\u00edk pou\u017eil robota, kter\u00fd zjednodu\u0161uje zneu\u017eit\u00ed procesu ov\u011b\u0159en\u00ed identity. V tomto p\u0159\u00edpad\u011b ji\u017e \u00fato\u010dn\u00edk disponoval jm\u00e9nem a heslem do \u00fa\u010dtu PayPal, kter\u00e9 mohl z\u00edskat p\u0159i \u00faniku u\u017eivatelsk\u00fdch dat z jin\u00e9 m\u00e9n\u011b zabezpe\u010den\u00e9 str\u00e1nky a jen se p\u0159es voicebota pokusil z\u00edskat dal\u0161\u00ed faktor zabezpe\u010den\u00ed, \u010d\u00edm\u017e byl pr\u00e1v\u011b zaslan\u00fd k\u00f3d.
Sama ob\u011b\u0165 tak defacto dovol\u00ed hackerovi se p\u0159ihl\u00e1sit, nebo autorizovat p\u0159evod hotovosti. Takto automatizovan\u00fd asistent se zam\u011b\u0159uje na \u00fa\u010dty veden\u00e9 u PayPal, Amazon, Coinbase a r\u016fzn\u00fdch bank. Voicebot je skv\u011bl\u00fdm pomocn\u00edkem podvodn\u00edk\u016f, kte\u0159\u00ed neovl\u00e1daj\u00ed dovednosti soci\u00e1ln\u00edho in\u017een\u00fdrstv\u00ed (manipulace lid\u00ed za \u00fa\u010delem proveden\u00ed ur\u010dit\u00e9 akce). Ne ka\u017ed\u00fd je po telefonu mil\u00fd a p\u0159esv\u011bd\u010div\u00fd.<\/p>\n\n\n\n

\u201eHlasov\u00e9 asistenty lze po\u0159\u00eddit za n\u011bkolik stovek dolar\u016f. Pou\u017e\u00edt je k obejit\u00ed v\u00edcefaktorov\u00e9ho ov\u011b\u0159en\u00ed toto\u017enosti je p\u0159itom m\u016f\u017ee prakticky kdokoliv. Proto se ani zde nesm\u00ed zapom\u00ednat na ostra\u017eitost, a to i p\u0159esto\u017ee je tato bezpe\u010dnostn\u00ed metoda aktu\u00e1ln\u011b \u0161irokou ve\u0159ejnost\u00ed pova\u017eov\u00e1na za bezpe\u010dnou,\u201c<\/em> vysv\u011btluje<\/strong> Martin Lohnert, \u0159editel centra kybernetick\u00e9 bezpe\u010dnosti Void SOC a IT odborn\u00edk spole\u010dnosti Soitron<\/strong> <\/p><\/blockquote>\n\n\n\n

a dod\u00e1v\u00e1, \u017ee je zn\u00e1mo v\u00edcero p\u0159\u00edpad\u016f, kdy se \u00fato\u010dn\u00edci sna\u017eili o zneu\u017eit\u00ed v\u00edcefaktorov\u00e9ho ov\u011b\u0159en\u00ed \u2013 ne v\u0161ak prolomen\u00edm technick\u00fdch vlastnost\u00ed, ale pr\u00e1v\u011b s pomoc\u00ed soci\u00e1ln\u00edho in\u017een\u00fdrstv\u00ed.<\/p>\n\n\n\n

<\/div>\n\n\n\n

Jak se zachovat v p\u0159\u00edpad\u011b nezn\u00e1m\u00fdch hovor\u016f<\/strong>:<\/h4>\n\n\n\n
\"\"<\/figure>
\n
  • Zbyst\u0159ete a ptejte se;<\/li>
  • legitimn\u00ed spole\u010dnosti dok\u00e1\u017eou zodpov\u011bd\u011bt ot\u00e1zky a daj\u00ed v\u00e1m \u010das se rozhodnout. Naopak podvodn\u00edci v\u00e1s budou tla\u010dit, abyste se okam\u017eit\u011b rozhodli a k n\u011b\u010demu zav\u00e1zali;<\/li>
  • obchodn\u00ed nab\u00eddky prozkoumejte, a to v\u010detn\u011b t\u011bch od charitativn\u00edch organizac\u00ed nebo obchodn\u00edch a investi\u010dn\u00edch spole\u010dnost\u00ed;<\/li><\/ul>\n<\/div><\/div>\n\n\n\n
    • d\u00e1vejte si pozor na ty, kte\u0159\u00ed v\u00e1m tvrd\u00ed, \u017ee jste vyhr\u00e1li cenu nebo n\u011bjak\u00fd d\u00e1rek;<\/li>
    • nenechte se p\u0159emluvit k platb\u011b ve virtu\u00e1ln\u00edch m\u011bn\u00e1ch;<\/li>
    • pokud v\u00e1m p\u0159ijde hovor podez\u0159el\u00fd, zav\u011bste.<\/li><\/ul>\n\n\n\n

      Jak se rozhodn\u011b nechovat v p\u0159\u00edpad\u011b nezn\u00e1m\u00fdch hovor\u016f:<\/strong><\/h4>\n\n\n\n
      <\/div>\n\n\n\n
      • nevolejte zp\u011bt na \u010d\u00edsla, kter\u00e1 nezn\u00e1te a jen v\u00e1s prozvon\u00ed. Mohou to b\u00fdt podvody, kter\u00e9 v\u00e1s p\u0159im\u011bj\u00ed volat na extra placen\u00e9 telefonn\u00ed linky v ciz\u00edch zem\u00edch;<\/li>
      • ne\u0159i\u010fte se obdr\u017een\u00fdmi pokyny, jako nap\u0159\u00edklad stiskn\u011bte jedni\u010dku, pokud si p\u0159ejete hovo\u0159it s \u017eiv\u00fdm oper\u00e1torem. M\u016f\u017ee to b\u00fdt tak\u00e9 sou\u010d\u00e1st  phishingov\u00e9ho podvodu, kdy se voicebot \u201eujist\u00ed\u201c \u017ee se dovolal \u017eiv\u00e9mu \u010dlov\u011bku, kter\u00fd reaguje na vyzv\u00e1n\u00ed<\/li>
      • neposkytujte osobn\u00ed, finan\u010dn\u00ed ani \u017e\u00e1dn\u00e9 dal\u0161\u00ed \u00fadaje, jako je va\u0161e rodn\u00e9 \u010d\u00edslo nebo \u010d\u00edslo \u00fa\u010dtu \u010di platebn\u00ed karty, volaj\u00edc\u00edm, kter\u00e9 nezn\u00e1te;<\/li>
      • pokud v\u00e1m sd\u011bl\u00ed, \u017ee va\u0161e \u00fadaje ji\u017e maj\u00ed, a \u017ee je pot\u0159ebuj\u00ed pouze potvrdit, je to trik, jak je teprve vyl\u00e1kat;<\/li>
      • nepla\u0165te registra\u010dn\u00ed ani drobn\u00e9 poplatky, abyste z\u00edskali \u00fadajn\u011b bezplatn\u00fd produkt nebo v\u00fdhru. Takov\u00e9to poplatky maj\u00ed za \u00fakol z\u00edskat va\u0161e platebn\u00ed \u00fadaje.<\/li><\/ul>\n\n\n\n

        Jestli\u017ee v hovoru n\u011bkdo tvrd\u00ed, \u017ee telefonuje z instituce, kter\u00e9 jste klientem, a\u0165 u\u017e jde o banku, telefonn\u00edho oper\u00e1tora, dodavatele energi\u00ed apod. a zept\u00e1 se v\u00e1s na jak\u00e9koliv \u00fadaje, \u010di si v\u00e1s chce ov\u011b\u0159it zodpov\u011bzen\u00edm vybran\u00fdch ot\u00e1zek, je vhodn\u00e9 hovor v\u017edy ukon\u010dit.<\/p>\n\n\n\n

        \u201eS konkr\u00e9tn\u00ed instituc\u00ed se n\u00e1sledn\u011b v dan\u00e9 z\u00e1le\u017eitosti spojte proaktivn\u011b vy sami. Tedy zavolejte na jejich ofici\u00e1ln\u00ed telefonn\u00ed \u010d\u00edslo, kter\u00e9 zn\u00e1te, nebo je uvedeno na jejich webov\u00fdch str\u00e1nk\u00e1ch a v\u0161e s nimi prodiskutujte. Proto\u017ee interakci iniciujete vy, m\u00e1te zaru\u010deno, \u017ee vol\u00e1te tam, kam jste cht\u011bl a hovo\u0159\u00edte se spr\u00e1vn\u00fdmi lidmi,\u201c<\/em> dod\u00e1v\u00e1 z\u00e1v\u011brem Martin Lohnert.<\/strong><\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"

        Z voicebot\u016f se b\u011bhem posledn\u00edch let v\u00fdvoje staly propracovan\u00e9 automatizovan\u00e9 syst\u00e9my. Syst\u00e9my, kter\u00e9 dok\u00e1\u017e\u00ed samy v\u00e9st interakci s lidmi a spole\u010dnostem zv\u00fd\u0161it efektivitu. Dokonce jsou to tak vynikaj\u00edc\u00ed n\u00e1stroje, \u017ee u\u017e je do sv\u00e9ho portfolia za\u0159adili i hacke\u0159i, kte\u0159\u00ed nedisponuj\u00ed vynikaj\u00edc\u00edmi konverza\u010dn\u00edmi technikami. Automatizovan\u00fd hlasov\u00fd telefonn\u00ed asistent zavolal majiteli PayPal \u00fa\u010dtu s varov\u00e1n\u00edm, \u017ee se n\u011bkdo sna\u017eil pou\u017e\u00edt […]<\/p>\n","protected":false},"author":322,"featured_media":41075,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[143],"tags":[],"news_categories":[373],"class_list":["post-47142","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized-cs","news_categories-komunikacni-reseni"],"acf":[],"yoast_head":"\nVolal v\u00e1m voicebot? Mo\u017en\u00e1 zneu\u017e\u00edv\u00e1 va\u0161i dvouf\u00e1zovou autentifikaci!<\/title>\n<meta name=\"description\" content=\"Z voicebot\u016f se staly propracovan\u00e9 automatizovan\u00e9 syst\u00e9my. Dokonce jsou to tak vynikaj\u00edc\u00ed, \u017ee u\u017e je do sv\u00e9ho portfolia za\u0159adili i hacke\u0159i.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Volal v\u00e1m voicebot? Mo\u017en\u00e1 zneu\u017e\u00edv\u00e1 va\u0161i dvouf\u00e1zovou autentifikaci!\" \/>\n<meta property=\"og:description\" content=\"Z voicebot\u016f se staly propracovan\u00e9 automatizovan\u00e9 syst\u00e9my. Dokonce jsou to tak vynikaj\u00edc\u00ed, \u017ee u\u017e je do sv\u00e9ho portfolia za\u0159adili i hacke\u0159i.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/new.soitron.com\/cs\/vola-vam-voicebot-potom-zbystrete-mozna-prave-zneuziva-vasi-dvoufazovou-autentifikaci\/\" \/>\n<meta property=\"og:site_name\" content=\"Soitron\" \/>\n<meta property=\"article:published_time\" content=\"2021-12-16T06:58:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-03-02T14:54:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/new.soitron.com\/wp-content\/uploads\/2021\/05\/iStock-1194076259.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1280\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Katka\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Katka\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Volal v\u00e1m voicebot? Mo\u017en\u00e1 zneu\u017e\u00edv\u00e1 va\u0161i dvouf\u00e1zovou autentifikaci!","description":"Z voicebot\u016f se staly propracovan\u00e9 automatizovan\u00e9 syst\u00e9my. Dokonce jsou to tak vynikaj\u00edc\u00ed, \u017ee u\u017e je do sv\u00e9ho portfolia za\u0159adili i hacke\u0159i.","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"cs_CZ","og_type":"article","og_title":"Volal v\u00e1m voicebot? Mo\u017en\u00e1 zneu\u017e\u00edv\u00e1 va\u0161i dvouf\u00e1zovou autentifikaci!","og_description":"Z voicebot\u016f se staly propracovan\u00e9 automatizovan\u00e9 syst\u00e9my. 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