{"id":39048,"date":"2021-01-20T14:34:13","date_gmt":"2021-01-20T13:34:13","guid":{"rendered":"https:\/\/www.soitron.com\/5-zakladnich-otazek-ktere-je-potreba-zodpovedet-pri-vyberu-dodavatele-rpa\/"},"modified":"2022-03-18T13:16:46","modified_gmt":"2022-03-18T12:16:46","slug":"5-zakladnich-otazek-ktere-je-potreba-zodpovedet-pri-vyberu-dodavatele-rpa","status":"publish","type":"post","link":"https:\/\/new.soitron.com\/cs\/5-zakladnich-otazek-ktere-je-potreba-zodpovedet-pri-vyberu-dodavatele-rpa\/","title":{"rendered":"5 z\u00e1kladn\u00edch ot\u00e1zek, kter\u00e9 je pot\u0159eba zodpov\u011bd\u011bt p\u0159i v\u00fdb\u011bru dodavatele RPA"},"content":{"rendered":"\n
\"Viktoria<\/figure>
\n

VIKT\u00d3RIA LUK\u00c1\u010cOV\u00c1 BRACJUNOV\u00c1<\/p>\n<\/div><\/div>\n\n\n\n


Digitalizace, robotizace a automatizace se staly nezbytnou sou\u010d\u00e1st\u00ed strategick\u00e9ho uva\u017eov\u00e1n\u00ed v\u0161ech mana\u017eer\u016f a podnikatel\u016f, kte\u0159\u00ed neust\u00e1le hledaj\u00ed rezervy ve firm\u00e1ch, aby jim neujel vlak a neztratily konkurenceschopnost.
<\/strong>

Ka\u017ed\u00fd, kdo se u\u017e sezn\u00e1mil s p\u0159\u00ednosy robotick\u00e9 procesn\u00ed automatizace (RPA) a rozhodl se tuto technologii vyu\u017e\u00edt ke zv\u00fd\u0161en\u00ed produktivity zam\u011bstnanc\u016f, sn\u00ed\u017een\u00ed n\u00e1klad\u016f, zrychlen\u00ed proces\u016f nebo pro zlep\u0161en\u00ed efektivity a z\u00e1kaznick\u00fdch slu\u017eeb, se nevyhne slo\u017eit\u00e9mu v\u00fdb\u011bru dodavatele.

Automatizace proces\u016f se d\u00e1 postavit na r\u016fzn\u00fdch technologi\u00edch a jej\u00edmu nasazov\u00e1n\u00ed se v\u011bnuj\u00ed typov\u011b odli\u0161n\u00e9 firmy, tak\u017ee pr\u00e1v\u011b rozhodov\u00e1n\u00ed pro spr\u00e1vn\u00e9ho dodavatele je \u010dasto pom\u011brn\u011b n\u00e1ro\u010dn\u00e9. Konzultanti Soitronu p\u0159ipravili 5 ot\u00e1zek, kter\u00e9 je p\u0159i v\u00fdb\u011bru dodavatele RPA pot\u0159eba pe\u010dliv\u011b zv\u00e1\u017eit.<\/p>\n\n\n\n

1.<\/strong> Jakou technologii pou\u017eijeme?<\/strong>

Pro robotickou automatizaci proces\u016f je nutn\u00e9 vybrat si nejen dodavatele, kter\u00fd provede samotn\u00e9 nasazen\u00ed RPA, ale zajist\u00ed i softwarovou technologii, na kter\u00e9 bude \u0159e\u0161en\u00ed postaven\u00e9. Mezi nejpou\u017e\u00edvan\u011bj\u0161\u00ed n\u00e1stroje v tomto smyslu pat\u0159\u00ed UiPath, Automation Anywhere a Blue Prism.

Ka\u017ed\u00fd z nich m\u00e1 samoz\u0159ejm\u011b svoje plusy a minusy, kv\u016fli kter\u00fdm m\u016f\u017ee b\u00fdt k ur\u010dit\u00fdm \u00fa\u010del\u016fm vhodn\u011bj\u0161\u00ed, nebo naopak zcela nevhodn\u00fd. Odli\u0161n\u00e9 jsou nejen mo\u017enosti, zp\u016fsoby pou\u017e\u00edv\u00e1n\u00ed a principy spolupr\u00e1ce se st\u00e1vaj\u00edc\u00edmi syst\u00e9my, ale tak\u00e9 ceny licenc\u00ed.

Pokud si RPA vyb\u00edraj\u00ed p\u0159\u00edmo byznysov\u00e1 odd\u011blen\u00ed, je dobr\u00e9 po\u017e\u00e1dat o pomoc aj\u0165\u00e1ky nebo zvolit dodavatele, kter\u00fd je partnerem r\u016fzn\u00fdch v\u00fdrobc\u016f RPA<\/a> n\u00e1stroj\u016f, tak\u017ee dok\u00e1\u017ee na z\u00e1klad\u011b zku\u0161enost\u00ed doporu\u010dit z\u00e1kazn\u00edkovi nejvhodn\u011bj\u0161\u00ed technologii.<\/p>\n\n\n\n

2.<\/strong> Jak\u00fd typ dodavatele vybereme?<\/strong>

RPA dnes poskytuje velk\u00e9 mno\u017estv\u00ed typov\u011b odli\u0161n\u00fdch firem \u2013 od konzulta\u010dn\u00edch spole\u010dnost\u00ed p\u0159es softwarov\u00e9 firmy a\u017e po syst\u00e9mov\u00e9 integr\u00e1tory. A ka\u017ed\u00fd z nich m\u016f\u017ee m\u00edt sv\u00e1 pro a proti.

Spole\u010dnosti, kter\u00e9 maj\u00ed jako hlavn\u00ed \u010dinnost poradenstv\u00ed, m\u016f\u017eou zd\u016fraz\u0148ovat, \u017ee dob\u0159e rozum\u00ed podnikov\u00fdm proces\u016fm a maj\u00ed rozs\u00e1hl\u00e9 zku\u0161enosti s jejich optimalizac\u00ed. Technologick\u00e9 firmy budou nejsp\u00ed\u0161 poukazovat na svoje technick\u00e9 know-how pot\u0159ebn\u00e9 pro z\u00edsk\u00e1v\u00e1n\u00ed elektronick\u00fdch dat z r\u016fzn\u00fdch syst\u00e9m\u016f a na integraci RPA se st\u00e1vaj\u00edc\u00edm IT prost\u0159ed\u00edm.

Ide\u00e1ln\u00ed volbou je ale zjevn\u011b dodavatel, kter\u00fd nab\u00edz\u00ed mo\u017enost konzultac\u00ed k optimalizaci podnikov\u00fdch proces\u016f a z\u00e1rove\u0148 m\u00e1 vynikaj\u00edc\u00ed v\u00fdvoj\u00e1\u0159sk\u00e9 a integra\u010dn\u00ed kapacity, d\u00edky kter\u00fdm dok\u00e1\u017ee zvl\u00e1dnout p\u0159\u00edpadn\u00e9 technick\u00e9 probl\u00e9my a sladit automatizaci s u\u017e pou\u017e\u00edvan\u00fdmi informa\u010dn\u00edmi syst\u00e9my a aplikacemi.<\/p>\n\n\n\n

3. Jak budeme RPA provozovat?<\/strong>

Krom\u011b n\u00e1stroje a dodavatele je p\u0159i zav\u00e1d\u011bn\u00ed robotick\u00e9 automatizace nutn\u00e9 rozhodnout, jak se m\u00e1 software provozovat a jak se za n\u011bj bude platit. Jednou z mo\u017enost\u00ed je n\u00e1kup pot\u0159ebn\u00fdch licenc\u00ed a instalace RPA do vlastn\u00edho IT prost\u0159ed\u00ed.

Dobr\u00fd dodavatel ale umo\u017e\u0148uje z\u00e1kazn\u00edk\u016fm vyu\u017e\u00edt softwarovou automatizaci i jako slu\u017ebu<\/a>. Je to mo\u017enost, kter\u00e1 m\u016f\u017ee b\u00fdt zvl\u00e1\u0161\u0165 v\u00fdhodn\u00e1 pro firmy, kde chyb\u00ed robustn\u00ed IT odd\u011blen\u00ed nebo na automatizaci nejsou kapacity.

V m\u00e1lokter\u00e9 firm\u011b nav\u00edc maj\u00ed procesy, p\u0159i kter\u00fdch by byl robot vyt\u00ed\u017een\u00fd neust\u00e1le. N\u011bkter\u00fdm dokonce sta\u010d\u00ed zapojit automatizaci jenom na jednu a\u017e dv\u011b hodiny denn\u011b. V takov\u00fdch p\u0159\u00edpadech m\u016f\u017ee b\u00fdt efektivn\u011bj\u0161\u00ed licence nekupovat, ale zaplatit pouze za \u010das, kter\u00fd robot skute\u010dn\u011b odpracuje.<\/p>\n\n\n\n

4. Jak zajist\u00edme \u00fadr\u017ebu a rozvoj RPA?<\/strong>

\u0158e\u0161en\u00ed pro softwarovou automatizaci proces\u016f nen\u00ed bal\u00edkov\u00fd software, tak\u017ee je rozumn\u00e9 vyhnout se dodavatel\u016fm, kte\u0159\u00ed k zav\u00e1d\u011bn\u00ed RPA p\u0159istupuj\u00ed jako k jednor\u00e1zov\u00e9mu projektu ukon\u010den\u00e9mu podeps\u00e1n\u00edm p\u0159ed\u00e1vac\u00edch protokol\u016f.

O p\u0159\u00edstupu dodavatele hodn\u011b vypov\u00edd\u00e1 u\u017e zp\u016fsob, jak\u00fdm chce \u0159e\u0161it samotnou implementaci. Je rozd\u00edl, kdy\u017e postupuje v\u00fdhradn\u011b podle zad\u00e1n\u00ed z\u00e1kazn\u00edka, nebo se sna\u017e\u00ed proces\u016fm detailn\u011b porozum\u011bt a analyzuje, co se stane po automatizaci v kontextu jin\u00fdch proces\u016f. Stejn\u011b d\u016fle\u017eit\u00e9 je otestovat cel\u00e9 \u0159e\u0161en\u00ed v r\u016fzn\u00fdch sc\u00e9n\u00e1\u0159\u00edch je\u0161t\u011b p\u0159ed p\u0159ed\u00e1n\u00edm.

D\u016fkladn\u00e9 zdokumentov\u00e1n\u00ed a vyzkou\u0161en\u00ed automatizovan\u00e9ho procesu toti\u017e sni\u017euje riziko, \u017ee \u0159e\u0161en\u00ed nebude fungovat spr\u00e1vn\u011b. Korektn\u00ed dodavatel nav\u00edc pro ka\u017ed\u00fd p\u0159\u00edpad monitoruje proces i v ostr\u00e9m provozu a garantuje n\u00e1slednou podporu, pokud bude pot\u0159eba prov\u00e1d\u011bt dal\u0161\u00ed zm\u011bny.<\/p>\n\n\n\n

5. Bude se p\u0159i automatizaci s daty nakl\u00e1dat v souladu s legislativou?<\/strong>

P\u0159\u00edsn\u00e1 legislativa o ochran\u011b osobn\u00edch \u00fadaj\u016f dnes firm\u00e1m na\u0159izuje, aby p\u0159i nakl\u00e1d\u00e1n\u00ed s \u00fadaji byly mimo\u0159\u00e1dn\u011b opatrn\u00e9, a to v\u010detn\u011b p\u0159\u00edpad\u016f, kdy data zpracov\u00e1vaj\u00ed softwarov\u00e9 roboty.

P\u0159i v\u00fdb\u011bru RPA je proto pot\u0159eba zjistit, jestli m\u016f\u017ee dodavatel prok\u00e1zat, jak\u00e9 \u010dinnosti robot b\u011bhem procesu prov\u00e1d\u00ed, a p\u0159\u00edpadn\u011b poskytnout pot\u0159ebn\u00e9 relevantn\u00ed z\u00e1znamy. Z\u00e1rove\u0148 je d\u016fle\u017eit\u00e9, aby na projektu pracovaly firmy, kter\u00e9 maj\u00ed k dispozici v\u00fdvoj\u00e1\u0159e certifikovan\u00e9 podle standard\u016f pou\u017e\u00edvan\u00e9 technologie. Dodavatel by m\u011bl nav\u00edc garantovat, \u017ee se \u017e\u00e1dn\u00e9 \u00fadaje bez v\u011bdom\u00ed z\u00e1kazn\u00edka trvale neuchov\u00e1vaj\u00ed na m\u00edst\u011b, kde by mohl hrozit jejich \u00fanik nebo zneu\u017eit\u00ed.

Precizn\u00ed dodavatel si p\u0159ed p\u0159ed\u00e1n\u00edm \u0159e\u0161en\u00ed projde s klientem zdrojov\u00fd k\u00f3d a srozumiteln\u011b vysv\u011btl\u00ed, co softwarov\u00fd robot v jednotliv\u00fdch kroc\u00edch d\u011bl\u00e1, kam zasahuje a jak s daty zach\u00e1z\u00ed.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n
\"Viktoria<\/figure>
\n

Vikt\u00f3ria Luk\u00e1\u010dov\u00e1 Bracjunov\u00e1<\/strong><\/p>\n\n\n\n

Business & New Technologies Products Development Manager
viktoria.bracjunova@soitron.com<\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

VIKT\u00d3RIA LUK\u00c1\u010cOV\u00c1 BRACJUNOV\u00c1 Digitalizace, robotizace a automatizace se staly nezbytnou sou\u010d\u00e1st\u00ed strategick\u00e9ho uva\u017eov\u00e1n\u00ed v\u0161ech mana\u017eer\u016f a podnikatel\u016f, kte\u0159\u00ed neust\u00e1le hledaj\u00ed rezervy ve firm\u00e1ch, aby jim neujel vlak a neztratily konkurenceschopnost. Ka\u017ed\u00fd, kdo se u\u017e sezn\u00e1mil s p\u0159\u00ednosy robotick\u00e9 procesn\u00ed automatizace (RPA) a rozhodl se tuto technologii vyu\u017e\u00edt ke zv\u00fd\u0161en\u00ed produktivity zam\u011bstnanc\u016f, sn\u00ed\u017een\u00ed n\u00e1klad\u016f, zrychlen\u00ed proces\u016f […]<\/p>\n","protected":false},"author":12,"featured_media":38612,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[350,144],"tags":[311],"news_categories":[380],"class_list":["post-39048","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-automatizace","category-clanky-cs","tag-rpa-cs","news_categories-robotizace"],"acf":[],"yoast_head":"\n5 z\u00e1kladn\u00edch ot\u00e1zek, kter\u00e9 je pot\u0159eba zodpov\u011bd\u011bt p\u0159i v\u00fdb\u011bru dodavatele RPA - Soitron<\/title>\n<meta name=\"description\" content=\"Digitalizace a automatizace se staly nezbytnou sou\u010d\u00e1st\u00ed strategick\u00e9ho uva\u017eov\u00e1n\u00ed v\u0161ech mana\u017eer\u016f aby neztratily konkurenceschopnost.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"5 z\u00e1kladn\u00edch ot\u00e1zek, kter\u00e9 je pot\u0159eba zodpov\u011bd\u011bt p\u0159i v\u00fdb\u011bru dodavatele RPA - 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