{"id":37339,"date":"2020-10-13T13:24:08","date_gmt":"2020-10-13T12:24:08","guid":{"rendered":"https:\/\/www.soitron.com\/3-otazky-ktere-je-potreba-zodpovedet-pred-nasazenim-rpa\/"},"modified":"2023-12-07T16:47:21","modified_gmt":"2023-12-07T15:47:21","slug":"3-otazky-ktere-je-potreba-zodpovedet-pred-nasazenim-rpa","status":"publish","type":"post","link":"https:\/\/new.soitron.com\/cs\/3-otazky-ktere-je-potreba-zodpovedet-pred-nasazenim-rpa\/","title":{"rendered":"3 ot\u00e1zky, kter\u00e9 je pot\u0159eba zodpov\u011bd\u011bt p\u0159ed nasazen\u00edm RPA"},"content":{"rendered":"\n

Pokud jste se n\u011bkdy zaj\u00edmali o robotickou procesn\u00ed automatizaci (RPA), ur\u010dit\u011b zn\u00e1te jej\u00ed p\u0159\u00ednosy \u2013 od mo\u017enosti zv\u00fd\u0161it produktivitu a\u017e po sn\u00ed\u017een\u00ed n\u00e1klad\u016f a zlep\u0161en\u00ed efektivity.<\/p>\n\n\n\n

Softwarov\u00fd robot nikdy nesp\u00ed, proto \u0161et\u0159\u00ed mno\u017estv\u00ed \u010dasu a urychluje procesy, ale tak\u00e9 zbavuje lidi \u010dasov\u011b n\u00e1ro\u010dn\u00fdch rutinn\u00edch \u00fakon\u016f a d\u00edky tomu umo\u017e\u0148uje zkvalitnit slu\u017eby poskytovan\u00e9 z\u00e1kazn\u00edk\u016fm nebo ob\u010dan\u016fm a zv\u00fd\u0161it spokojenost zam\u011bstnanc\u016f. <\/p>\n\n\n\n

Jako ka\u017ed\u00e1 technologie ale ani RPA nedok\u00e1\u017ee v\u0161echno a pro \u00fasp\u011b\u0161n\u00fd v\u00fdsledek jej\u00edho nasazen\u00ed je nutn\u00e9 splnit n\u011bkter\u00e9 nezbytn\u00e9 p\u0159edpoklady. Tady jsou t\u0159i z\u00e1kladn\u00ed v\u011bci, kter\u00e9 je pot\u0159eba uv\u011bdomit si je\u0161t\u011b p\u0159ed samotnou implementac\u00ed RPA.<\/p>\n\n\n\n

1. Bez vstupn\u00edch dat to nep\u016fjde<\/h2>\n\n\n\n

RPA pot\u0159ebuje data v elektronick\u00e9 podob\u011b \u2013 s pap\u00edrov\u00fdmi dokumenty pracovat nedok\u00e1\u017ee. Pokud tedy chcete softwarem zautomatizovat nap\u0159\u00edklad zpracov\u00e1n\u00ed p\u00edsemn\u00fdch st\u00ed\u017enost\u00ed z\u00e1kazn\u00edk\u016f nebo faktur p\u0159ijat\u00fdch tradi\u010dn\u00ed po\u0161tou, budete je nejd\u0159\u00edv muset p\u0159ev\u00e9st do digit\u00e1ln\u00ed podoby<\/p>\n\n\n\n

Ide\u00e1ln\u00ed je, kdy\u017e jsou vstupn\u00ed data v takzvan\u00e9 strukturovan\u00e9 podob\u011b, tedy uspo\u0159\u00e1dan\u00e1 p\u0159edem stanoven\u00fdm zp\u016fsobem. Pr\u00e1v\u011b nestrukturovan\u00e1 podoba dat, kter\u00e1 ve firm\u00e1ch i na \u00fa\u0159adech p\u0159eva\u017euje (nap\u0159\u00edklad e-maily, ale tak\u00e9 audioz\u00e1znamy, videa nebo fotografie, v\u010detn\u011b digitalizovan\u00fdch formul\u00e1\u0159\u016f vypln\u011bn\u00fdch ru\u010dn\u011b), m\u016f\u017ee vypadat jako hlavn\u00ed p\u0159ek\u00e1\u017eka efektivn\u00edho zaveden\u00ed RPA.<\/p>\n\n\n\n

Podoba dat nevhodn\u00e1 k robotick\u00e9mu zpracov\u00e1n\u00ed ale nen\u00ed ne\u0159e\u0161iteln\u00fd probl\u00e9m. Pap\u00edrov\u00e9 dokumenty se dnes daj\u00ed celkem spolehliv\u011b \u201ep\u0159e\u010d\u00edst\u201c pomoc\u00ed technologie na rozpozn\u00e1v\u00e1n\u00ed p\u00edsma (OCR)<\/a>. Existuj\u00ed tak\u00e9 obdobn\u00e1 \u0159e\u0161en\u00ed na p\u0159epis audioz\u00e1znam\u016f po\u0159\u00edzen\u00fdch v kontaktn\u00edch centrech do textov\u00e9 podoby.<\/p>\n\n\n\n

2. Softwarov\u00fd robot nem\u00e1 mozek<\/h2>\n\n\n\n

Robotick\u00fd software um\u00ed zpracovat v\u0161echno, na co je naprogramovan\u00fd, ale nem\u00e1 inteligenci a neum\u00ed se s\u00e1m od sebe u\u010dit. Proto od n\u011bj nem\u016f\u017eete o\u010dek\u00e1vat, \u017ee bude odpov\u00eddat na ot\u00e1zky, na kter\u00e9 neexistuje jednozna\u010dn\u00e1 odpov\u011b\u010f. Ty toti\u017e vy\u017eaduj\u00ed citliv\u00e9 posouzen\u00ed \u010dlov\u011bkem, kter\u00e9 robot nedok\u00e1\u017ee nahradit.<\/p>\n\n\n\n

Nap\u0159\u00edklad p\u0159i schvalov\u00e1n\u00ed \u00fav\u011br\u016f nebo jak\u00fdchkoli \u017e\u00e1dost\u00ed, u kter\u00fdch \u017eadatel n\u011bkter\u00e1 krit\u00e9ria spl\u0148ovat m\u016f\u017ee, a jin\u00e1 nemus\u00ed, by automatick\u00e9 zam\u00edtnut\u00ed mohlo znamenat ztr\u00e1tu p\u0159\u00edle\u017eitost\u00ed nebo nespokojenost klient\u016f. Proto je p\u0159i automatizovan\u00e9m schvalov\u00e1n\u00ed \u017e\u00e1dost\u00ed v n\u011bkter\u00fdch p\u0159\u00edpadech pot\u0159eba vyu\u017e\u00edt tak\u00e9 odborn\u00fd n\u00e1zor zku\u0161en\u00e9ho pracovn\u00edka, kter\u00fd m\u016f\u017ee b\u00fdt z\u010d\u00e1sti zalo\u017een\u00fd i na pocitu.<\/p>\n\n\n\n

Pot\u0159eba lidsk\u00e9ho \u00fasudku a rozhodov\u00e1n\u00ed v n\u011bkter\u00fdch f\u00e1z\u00edch procesu ale nemus\u00ed automaticky znamenat, \u017ee dan\u00e1 \u010dinnost nen\u00ed vhodn\u00e1 pro automatizaci. Znamen\u00e1 jenom to, \u017ee k automatizovan\u00e9mu procesu zpracov\u00e1n\u00ed je k robot\u016fm ob\u010das nutn\u00e9 p\u0159izvat \u010dlov\u011bka. D\u00e1 se to vy\u0159e\u0161it t\u0159eba vyskakovac\u00edm oknem, kter\u00e9 se odpov\u011bdn\u00e9mu pracovn\u00edkovi objev\u00ed na plo\u0161e, kdy\u017e si robot s n\u011b\u010d\u00edm nev\u00ed rady nebo nem\u00e1 pot\u0159ebnou kompetenci.<\/p>\n\n\n\n

Chyb\u011bj\u00edc\u00ed inteligenci RPA je tak\u00e9 mo\u017en\u00e9 vynahradit zakomponov\u00e1n\u00edm prvk\u016f um\u011bl\u00e9 inteligence a strojov\u00e9ho u\u010den\u00ed. V takov\u00e9m tandemu se softwarov\u00fd robot dok\u00e1\u017ee adaptovat a um\u00ed vyv\u00edjet rozhodov\u00e1n\u00ed na z\u00e1klad\u011b \u0161ir\u0161\u00edho kontextu a minul\u00fdch zku\u0161enost\u00ed.<\/p>\n\n\n\n

3. Integrace je nezbytn\u00e1<\/h2>\n\n\n\n

Efektivn\u00ed vyu\u017eit\u00ed RPA m\u016f\u017ee n\u011bkdy vy\u017eadovat zpracov\u00e1n\u00ed velk\u00fdch objem\u016f dat v r\u016fzn\u00fdch form\u00e1tech a z r\u016fzn\u00fdch zdroj\u016f. T\u00fdk\u00e1 se to t\u0159eba \u00fa\u010detn\u00edch odd\u011blen\u00ed a p\u0159ij\u00edman\u00fdch faktur, na kter\u00fdch b\u00fdvaj\u00ed jednotliv\u00e9 \u00fadaje uveden\u00e9 na r\u016fzn\u00fdch m\u00edstech. Aby je software dok\u00e1zal p\u0159e\u010d\u00edst, mus\u00ed m\u00edt sjednocenou podobu nebo se robot mus\u00ed p\u0159izp\u016fsobit \u010dten\u00ed ka\u017ed\u00e9 po\u017eadovan\u00e9 podoby.<\/p>\n\n\n\n

Ani rozmanitost form\u00e1t\u016f nebo zdroj\u016f dat nen\u00ed nep\u0159ekonateln\u00e1 p\u0159ek\u00e1\u017eka. Jde sp\u00ed\u0161 o komplikaci, se kterou je t\u0159eba po\u010d\u00edtat p\u0159i ur\u010dov\u00e1n\u00ed celkov\u00e9 pracnosti a vy\u010d\u00edslov\u00e1n\u00ed n\u00e1klad\u016f v\u016f\u010di p\u0159\u00ednos\u016fm, p\u0159\u00edpadn\u011b p\u0159i rozhodov\u00e1n\u00ed, kter\u00e9 procesy se vyplat\u00ed automatizovat, a u kter\u00fdch u\u017e nemus\u00ed b\u00fdt n\u00e1vratnost investic adekv\u00e1tn\u00ed.<\/p>\n\n\n\n

P\u0159i uva\u017eov\u00e1n\u00ed o omezen\u00edch a mo\u017en\u00fdch p\u0159ek\u00e1\u017ek\u00e1ch pro zaveden\u00ed RPA je z\u00e1rove\u0148 dobr\u00e9 si uv\u011bdomit, \u017ee samotn\u00fd softwarov\u00fd robot ne\u0159e\u0161\u00ed podstatu nefunk\u010dn\u00edch nebo neefektivn\u00edch proces\u016f. V Soitronu proto je\u0161t\u011b p\u0159ed automatizac\u00ed analyzujeme p\u0159\u00edslu\u0161n\u00e9 postupy a v p\u0159\u00edpad\u011b pot\u0159eby navrhujeme jejich vylep\u0161en\u00ed pomoc\u00ed n\u00e1stroj\u016f managementu podnikov\u00fdch proces\u016f.<\/p>\n\n\n\n

Pokud p\u0159em\u00fd\u0161l\u00edte o RPA, najd\u011bte si partnera, kter\u00fd nejen dob\u0159e zn\u00e1 p\u0159edpoklady \u00fasp\u011b\u0161n\u00e9ho zaveden\u00ed robotick\u00e9 automatizace, ale poskytuje i \u0161irok\u00e9 portfolio slu\u017eeb, v\u010detn\u011b integrace a procesn\u00edho managementu, kter\u00e9 mohou b\u00fdt pro smyslupln\u00e9 vyu\u017eit\u00ed RPA nezbytn\u00e9.<\/p>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Pokud jste se n\u011bkdy zaj\u00edmali o robotickou procesn\u00ed automatizaci (RPA), ur\u010dit\u011b zn\u00e1te jej\u00ed p\u0159\u00ednosy \u2013 od mo\u017enosti zv\u00fd\u0161it produktivitu a\u017e po sn\u00ed\u017een\u00ed n\u00e1klad\u016f a zlep\u0161en\u00ed efektivity. Softwarov\u00fd robot nikdy nesp\u00ed, proto \u0161et\u0159\u00ed mno\u017estv\u00ed \u010dasu a urychluje procesy, ale tak\u00e9 zbavuje lidi \u010dasov\u011b n\u00e1ro\u010dn\u00fdch rutinn\u00edch \u00fakon\u016f a d\u00edky tomu umo\u017e\u0148uje zkvalitnit slu\u017eby poskytovan\u00e9 z\u00e1kazn\u00edk\u016fm nebo ob\u010dan\u016fm a zv\u00fd\u0161it spokojenost […]<\/p>\n","protected":false},"author":12,"featured_media":36696,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[350,144],"tags":[311],"news_categories":[380],"class_list":["post-37339","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-automatizace","category-clanky-cs","tag-rpa-cs","news_categories-robotizace"],"acf":[],"yoast_head":"\n3 ot\u00e1zky, kter\u00e9 je pot\u0159eba zodpov\u011bd\u011bt p\u0159ed nasazen\u00edm RPA - Soitron<\/title>\n<meta name=\"description\" content=\"Jako ka\u017ed\u00e1 technologie ale ani RPA nedok\u00e1\u017ee v\u0161echno, pro \u00fasp\u011b\u0161n\u00fd v\u00fdsledek jej\u00edho nasazen\u00ed je nutn\u00e9 splnit n\u011bkter\u00e9 nezbytn\u00e9 p\u0159edpoklady.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"3 ot\u00e1zky, kter\u00e9 je pot\u0159eba zodpov\u011bd\u011bt p\u0159ed nasazen\u00edm RPA - 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