{"id":32174,"date":"2020-04-09T10:53:44","date_gmt":"2020-04-09T09:53:44","guid":{"rendered":"https:\/\/www.soitron.com\/?p=32174"},"modified":"2020-04-09T14:15:41","modified_gmt":"2020-04-09T13:15:41","slug":"softwarovy-robot-pomaha-firmam-pruzne-reagovat-v-dobe-pandemie","status":"publish","type":"post","link":"https:\/\/new.soitron.com\/cs\/softwarovy-robot-pomaha-firmam-pruzne-reagovat-v-dobe-pandemie\/","title":{"rendered":"Softwarov\u00fd robot pom\u00e1h\u00e1 firm\u00e1m pru\u017en\u011b reagovat v dob\u011b pandemie"},"content":{"rendered":"\n
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\"Viktoria<\/figure>
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\n\nVIKT\u00d3RIA LUK\u00c1\u010cOV\u00c1 BRACJUNOV\u00c1\n\n<\/p>\n<\/div><\/div>\n\n\n\n

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Vykon\u00e1vaj\u00ed rutinn\u00ed procesy. Jsou \u0159e\u0161en\u00edm na nedostatek lidsk\u00fdch zdroj\u016f. Pracuj\u00ed kdykoliv, mnohem rychleji a p\u0159esn\u011bji ne\u017e nejv\u00fdkonn\u011bj\u0161\u00ed zam\u011bstnanci. Bez odmlouv\u00e1n\u00ed prov\u00e1d\u011bj\u00ed bezobslu\u017en\u011b automatick\u00e9 sc\u00e9n\u00e1\u0159e. A aktu\u00e1ln\u011b v\u00fdraznou m\u011brou pom\u00e1haj\u00ed porazit koronavirus.<\/em><\/p>\n\n\n\n

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Tentokr\u00e1t nen\u00ed \u0159e\u010d o zdravotn\u00edc\u00edch, kte\u0159\u00ed nasazuj\u00ed sv\u00e9 \u017eivoty a ve\u0161kerou energii do boje proti pandemii viru COVID-19, ale o softwarov\u00fdch robotech. Nejsou to klasi\u010dt\u00ed roboti tak jak je zn\u00e1me, tedy s lidskou tv\u00e1\u0159\u00ed, ani z plastu a nejde ani o ty pr\u016fmyslov\u00e9, jde o roboty, kte\u0159\u00ed sv\u016fj \u017eivot \u017eij\u00ed ve v\u00fdkonn\u00fdch serverech. Odborn\u011b se pro n\u011b pou\u017e\u00edv\u00e1 zkratka RPA – robotic proces automation<\/a> neboli robotick\u00e1 automatizace proces\u016f. Jde o neinvazivn\u00ed a \u0161k\u00e1lovatelnou technologii s rychlou implementac\u00ed a n\u00e1vratnost\u00ed.<\/p>\n\n\n\n

Mohlo by v\u00e1s zaj\u00edmat: Automatizace proces\u016f jako l\u00e9k na p\u0159et\u00ed\u017een\u00fd soci\u00e1ln\u00ed \u010di zdravotn\u00ed syst\u00e9m.<\/p>\n\n\n\n

Ve st\u00e1le v\u00edce konkuren\u010dn\u00edm prost\u0159ed\u00ed je mo\u017enost p\u0159izp\u016fsobit se jedin\u00fdm \u0159e\u0161en\u00edm, jak mohou podniky b\u00fdt o krok p\u0159ed svou konkurenc\u00ed. Aby se dok\u00e1zaly adaptovat, mus\u00ed se rychle a efektivn\u011b rozhodovat. A\u017e doned\u00e1vna m\u011bli mana\u017ee\u0159i jen n\u011bkolik cenov\u011b n\u00e1kladn\u00fdch mo\u017enost\u00ed, jak \u0159e\u0161it probl\u00e9my s efektivitou; mohli najmout v\u00edce lid\u00ed, koupit \u0159e\u0161en\u00ed t\u0159et\u00ed strany anebo p\u0159izp\u016fsobili sv\u016fj syst\u00e9m pl\u00e1nov\u00e1n\u00ed podnikov\u00fdch zdroj\u016f (ERP). <\/p>\n\n\n\n

Robotick\u00e1 automatizace proces\u016f p\u0159edstavuje ohromnou p\u0159\u00edle\u017eitost k transformaci proces\u016f, kter\u00e9 jsou neefektivn\u00ed. D\u00edky nim mohou podniky zkr\u00e1tit v\u00fdvojov\u00e9 cykly a zv\u00fd\u0161it \u00fa\u010dinnost za daleko ni\u017e\u0161\u00ed n\u00e1klady. Hlavn\u00ed v\u00fdhodou softwarov\u00fdch robot\u016f je jednoduch\u00e1 a rychl\u00e1 integrace do st\u00e1vaj\u00edc\u00edch firemn\u00edch syst\u00e9m\u016f. Prakticky jak\u00fdchkoliv \u2013 robota um\u00edme skamar\u00e1dit s nejr\u016fzn\u011bj\u0161\u00edmi aplikacemi a softwarem. Trv\u00e1 to jenom p\u00e1r t\u00fddn\u016f. I v men\u0161\u00ed firm\u011b se investice zpravidla vr\u00e1t\u00ed do p\u016fl roku.<\/p>\n\n\n\n

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ROI, tedy n\u00e1vratnost investice na zaveden\u00ed RPA se pohybuje do 6 m\u011bs\u00edc\u016f, u velk\u00fdch projekt\u016f do 1,5 roku.<\/em><\/p><\/blockquote>\n<\/div><\/div>\n\n\n\n

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Vyu\u017eijte lidskou inteligenci l\u00e9pe<\/h2>\n\n\n

Mnoho rutinn\u00edch proces\u016f zahrnuj\u00edc\u00ed st\u00e1le se opakuj\u00edc\u00ed \u010dinnosti a pro lidi ub\u00edjej\u00edc\u00ed \u00fakoly mohou d\u011blat RPA. Pokud se nav\u00edc pr\u00e1ce rozd\u011bl\u00ed mezi roboty a zam\u011bstnance, v\u00fdsledky mohou b\u00fdt ohromuj\u00edc\u00ed.<\/p>\n

V sou\u010dasn\u00e9 dob\u011b podniky bojuj\u00ed s nekonzistentn\u00ed strukturou proces\u016f. Data jsou ukl\u00e1d\u00e1na do v\u00edce syst\u00e9m\u016f, co\u017e vy\u017eaduje, aby zam\u011bstnanci p\u0159esouvali informace z jednoho do druh\u00e9ho, ale tak\u00e9 je neust\u00e1le dokola aktualizovali a ov\u011b\u0159ovali. Automatizace je v tomto kroku obt\u00ed\u017en\u00e1, proto\u017ee mnoho syst\u00e9m\u016f nem\u00e1 API (rozhran\u00ed, kter\u00fdm mohou komunikovat dv\u011b aplikace\/syst\u00e9my mezi sebou a vym\u011b\u0148ovat si tak data), kter\u00e1 umo\u017e\u0148uj\u00ed snadnou integraci. S RPA mohou organizace nastartovat a automatizovat tyto procesy tak, aby fungovaly \"\"nejen bez API, ale tak\u00e9 bez nutnosti n\u011bco m\u011bnit. API nen\u00ed toti\u017e nutn\u00e9. Technologie robotick\u00e9 automatizace proces\u016f je toti\u017e naprogramov\u00e1na tak, \u017ee si provede \u00fakony obdobn\u011b, jak by to ud\u011blala obsluha \u2013 na pozad\u00ed pracuj\u00ed p\u0159\u00edmo v\u00a0r\u016fzn\u00fdch aplikac\u00edch, prov\u00e1d\u011bj\u00ed validace, kop\u00edrov\u00e1n\u00ed informac\u00ed, vkl\u00e1daj\u00ed a p\u0159episuj\u00ed data, otev\u00edraj\u00ed e-maily v\u010detn\u011b p\u0159\u00edloh, reportuj\u00ed, a to v\u0161e p\u0159esn\u011b podle p\u0159edem nadefinovan\u00e9ho sc\u00e9n\u00e1\u0159e.<\/p>\n\n\n

IT spr\u00e1vci potom mohou nastavit sv\u00e9 RPA platform\u011b optim\u00e1ln\u00ed po\u010det robot\u016f pro zpracov\u00e1n\u00ed nap\u0159\u00edklad reklamac\u00ed, faktur \u010di onboardingu (p\u0159\u00edchod a odchod zam\u011bstnanc\u016f) apod. Pr\u00e1v\u011b p\u0159i zaveden\u00ed automatick\u00e9ho onboardingu<\/a> lze ve spole\u010dnosti u\u0161et\u0159it t\u0159eba ro\u010dn\u011b i m\u011bs\u00edc rutinn\u00ed pr\u00e1ce, vyvarovat se chyb a zaru\u010dit, \u017ee v dob\u011b n\u00e1stupu, bude m\u00edt zam\u011bstnanec pro v\u00fdkon sv\u00e9 \u010dinnosti v\u0161e pot\u0159ebn\u00e9 (notebook, zalo\u017een\u00fd e-mail, p\u0159\u00edstup do ERP apod.). Toho lze snadno dos\u00e1hnout v centralizovan\u00e9m dashboardu, kter\u00fd se p\u0159ipravuje na m\u00edru. Pod\u00edvejte se na p\u0159\u00edklad, jak jsme spole\u010dnost Kofola zbavili mechanick\u00fdch prac\u00ed ZDE. <\/a><\/p>\n\n\n\n

Pokud oprost\u00edme zam\u011bstnance od rutinn\u00edch proces\u016f, mohou se v\u011bnovat jin\u00fdm efektivn\u011bj\u0161\u00edm \u010dinnostem, kter\u00e9 vy\u017eaduj\u00ed hlub\u0161\u00ed my\u0161len\u00ed nebo se mohou soust\u0159edit na vytv\u00e1\u0159en\u00ed budov\u00e1n\u00ed vztahu se z\u00e1kazn\u00edky.<\/p>\n\n\n\n

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Co RPA p\u0159in\u00e1\u0161\u00ed?<\/h2>\n\n\n