{"id":46545,"date":"2022-01-25T21:44:55","date_gmt":"2022-01-25T20:44:55","guid":{"rendered":"https:\/\/www.soitron.com\/pripadove-studie\/softverovi-roboti-v-sieti-predajni-nay-pomahaju-zvladat-sezonny-napor-zakaznikov\/"},"modified":"2022-10-27T09:55:40","modified_gmt":"2022-10-27T08:55:40","slug":"softwarove-roboty-v-siti-prodejen-nay-pomahaji-zvladat-sezonni-napor-zakazniku","status":"publish","type":"case-studies","link":"https:\/\/new.soitron.com\/cs\/pripadove-studie\/softwarove-roboty-v-siti-prodejen-nay-pomahaji-zvladat-sezonni-napor-zakazniku\/","title":{"rendered":"Softwarov\u00e9 roboty v NAY pom\u00e1haj\u00ed zvl\u00e1dat sez\u00f3nn\u00ed n\u00e1por z\u00e1kazn\u00edk\u016f"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221;][vc_column]\n                        <div data-wow-duration=\"1.5s\" data-wow-delay=\"0s\" class=\"wow fadeIn soitron-element soitron-element-banner-wrapper type-4\">\n                    <div>\n                        <figure class=\"background\">\n                            <img decoding=\"async\" src=\"https:\/\/new.soitron.com\/wp-content\/uploads\/2022\/01\/eshop2-1190x642.jpg\">\n                        <\/figure>\n                                                <div class=\"container\">\n                            <h1 style=\"color:#000000\">Softwarov\u00e9 roboty v s\u00edti prodejen NAY pom\u00e1haj\u00ed zvl\u00e1dat sez\u00f3nn\u00ed n\u00e1por z\u00e1kazn\u00edk\u016f<\/h1>\n                                                    <\/div>\n                    <\/div>\n                                            <div>\n                            <div class=\"container\">\n                                <div class=\"case-description\" style=\"background-color:#33bcad\">\n                                    \u0158et\u011bzec elektroobchod\u016f NAY se v posledn\u00edch letech kv\u016fli rostouc\u00edmu pod\u00edlu online prodeje pot\u00fdkal s nejv\u011bt\u0161\u00edmi sez\u00f3nn\u00edmi probl\u00e9my s kapacitou v back-officu a call centru. Veden\u00ed spole\u010dnosti se tento chronick\u00fd probl\u00e9m sna\u017eilo \u0159e\u0161it inovativn\u011b, a tak muselo doj\u00edt i na t\u00e9ma automatizace. Hlavn\u00ed my\u0161lenkou bylo pokusit se automatizovat procesy a \u010dinnosti, kter\u00e9 jsou monot\u00f3nn\u00ed, pracn\u00e9 nebo \u010dasov\u011b n\u00e1ro\u010dn\u00e9 a st\u00e1l\u00e9 zam\u011bstnance kapacitn\u011b nejv\u00edc zat\u011b\u017euj\u00ed pr\u00e1v\u011b b\u011bhem sez\u00f3nn\u00edch v\u00fdkyv\u016f.                                    <div class=\"date\">\n                                        Pripadov\u00e1 \u0161t\u00fadia bola publikovan\u00e1 25.01.2022                                    <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                    \n                <\/div>\n            \n[\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h2>po\u017eadavky<\/h2>\n<ul>\n<li>Zjednodu\u0161en\u00ed administrativn\u00edch proces\u016f a odstran\u011bn\u00ed \u00fazk\u00fdch m\u00edst<\/li>\n<li>Zlep\u0161en\u00ed spokojenosti a loajality z\u00e1kazn\u00edk\u016f<\/li>\n<li>Odstran\u011bn\u00ed chyb, kter\u00e9 nevyhnuteln\u011b vznikaj\u00ed p\u0159i manu\u00e1ln\u00edch \u010dinnostech<\/li>\n<li>Sn\u00ed\u017een\u00ed obchodn\u00edch rizik<\/li>\n<li>Zv\u00fd\u0161en\u00ed spokojenosti zam\u011bstnanc\u016f s prac\u00ed<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h2>\u0158e\u0161en\u00ed<\/h2>\n<ul>\n<li>Procesn\u00ed audit a v\u00fdb\u011br proces\u016f vhodn\u00fdch pro robotickou automatizaci (RPA) ve spolupr\u00e1ci s integr\u00e1torem, kter\u00fd poskytl know-how a osv\u011bd\u010den\u00e9 postupy z jin\u00fdch maloobchodn\u00edch spole\u010dnost\u00ed<\/li>\n<li>Nasazen\u00ed softwarov\u00e9 platformy UiPath<\/li>\n<li>Automatizace a optimalizace vybran\u00fdch proces\u016f<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column][vc_column_text]<\/p>\n<h2>v\u00fdsledky a p\u0159\u00ednosy<\/h2>\n<p>[\/vc_column_text][vc_row_inner equal_height=&#8221;yes&#8221;][vc_column_inner width=&#8221;1\/2&#8243;]                <div data-wow-duration=\"1.5s\" data-wow-delay=\"0s\" class=\"wow fadeIn soitron-element soitron-element-circle-box-wrapper type-4\">\n                    <div class=\"content\" style=\"background-color:#f5f5f5\">\n                        <div class=\"circle-icon\" style=\"border-color: #33bcad\">\n                            <i style=\"color:#33bcad\" class=\"icomoon-25\"><\/i>\n                            <i style=\"color:#33bcad\" class=\"icon-\"><\/i>\n                        <\/div>\n                        <p>\n                            <span style=\"color: #a4a4a4\">Zaji\u0161t\u011bn\u00ed plynulosti proces\u016f p\u0159i n\u00e1r\u016fstu online prodeje bez nutnosti naj\u00edmat brig\u00e1dn\u00edky<\/span>\n                        <\/p>\n                    <\/div>\n                <\/div>\n                \n        [\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;]                <div data-wow-duration=\"1.5s\" data-wow-delay=\"0s\" class=\"wow fadeIn soitron-element soitron-element-circle-box-wrapper type-4\">\n                    <div class=\"content\" style=\"background-color:#f5f5f5\">\n                        <div class=\"circle-icon\" style=\"border-color: #33bcad\">\n                            <i style=\"color:#33bcad\" class=\"icomoon-126\"><\/i>\n                            <i style=\"color:#33bcad\" class=\"icon-\"><\/i>\n                        <\/div>\n                        <p>\n                            <span style=\"color: #a4a4a4\">Odstran\u011bn\u00ed \u00fazk\u00fdch m\u00edst, kter\u00e1 mohou v\u00e9st ke zbyte\u010dn\u00fdm prodlev\u00e1m, nap\u0159\u00edklad p\u0159i vracen\u00ed plateb z\u00e1kazn\u00edk\u016fm, vy\u0159izov\u00e1n\u00ed reklamac\u00ed nebo ov\u011b\u0159ov\u00e1n\u00ed dostupnosti zbo\u017e\u00ed<\/span>\n                        <\/p>\n                    <\/div>\n                <\/div>\n                \n        [\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221;][vc_column_inner width=&#8221;1\/2&#8243;]                <div data-wow-duration=\"1.5s\" data-wow-delay=\"0s\" class=\"wow fadeIn soitron-element soitron-element-circle-box-wrapper type-4\">\n                    <div class=\"content\" style=\"background-color:#f5f5f5\">\n                        <div class=\"circle-icon\" style=\"border-color: #33bcad\">\n                            <i style=\"color:#33bcad\" class=\"icomoon-106\"><\/i>\n                            <i style=\"color:#33bcad\" class=\"icon-\"><\/i>\n                        <\/div>\n                        <p>\n                            <span style=\"color: #a4a4a4\">Zlep\u0161en\u00ed slu\u017eeb z\u00e1kazn\u00edk\u016fm d\u00edky zrychlen\u00ed proces\u016f<\/span>\n                        <\/p>\n                    <\/div>\n                <\/div>\n                \n        [\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;]                <div data-wow-duration=\"1.5s\" data-wow-delay=\"0s\" class=\"wow fadeIn soitron-element soitron-element-circle-box-wrapper type-4\">\n                    <div class=\"content\" style=\"background-color:#f5f5f5\">\n                        <div class=\"circle-icon\" style=\"border-color: #33bcad\">\n                            <i style=\"color:#33bcad\" class=\"icomoon-82\"><\/i>\n                            <i style=\"color:#33bcad\" class=\"icon-\"><\/i>\n                        <\/div>\n                        <p>\n                            <span style=\"color: #a4a4a4\">Eliminace opakuj\u00edc\u00edch se monot\u00f3nn\u00edch \u010dinnost\u00ed a t\u00edm zv\u00fd\u0161en\u00ed spokojenosti zam\u011bstnanc\u016f s prac\u00ed<\/span>\n                        <\/p>\n                    <\/div>\n                <\/div>\n                \n        [\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;]                <div data-wow-duration=\"1.5s\" data-wow-delay=\"0s\" class=\"wow fadeIn soitron-element soitron-element-circle-box-wrapper type-4\">\n                    <div class=\"content\" style=\"background-color:#f5f5f5\">\n                        <div class=\"circle-icon\" style=\"border-color: #33bcad\">\n                            <i style=\"color:#33bcad\" class=\"icomoon-100\"><\/i>\n                            <i style=\"color:#33bcad\" class=\"icon-\"><\/i>\n                        <\/div>\n                        <p>\n                            <span style=\"color: #a4a4a4\">\u00daspora finan\u010dn\u00edch n\u00e1klad\u016f na pomocnou pracovn\u00ed s\u00edlu p\u0159i sez\u00f3nn\u00edch v\u00fdkyvech v prodeji<\/span>\n                        <\/p>\n                    <\/div>\n                <\/div>\n                \n        [\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/3&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243;]        <div class=\"case-read-more\">\n            <a href=\"https:\/\/www.soitron.com\/wp-content\/uploads\/2022\/01\/CS_NAY2_CZ-1.pdf\" target=\"_blank\">\n                \u010c\u00edst v\u00edce            <\/a>\n        <\/div>\n        [\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"featured_media":46463,"template":"","case-category":[172],"case-category-solutions":[599],"class_list":["post-46545","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry","case-category-obchod-a-sluzby-cz","case-category-solutions-automatizace"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - 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