We are seeking a colleague for our Prague office to assist with end user support, OS installation, patching, backup handling, and program configuration for a few hours per week (approximately 7-14 hours). We prefer university students. The working days will be Tuesdays and Thursdays, with potential for changes upon agreement. Training will be provided.Job offer information
Diagnosing and resolving technical hardware and software issues
Providing end support for computers, cellphones, tablets, and printers for both internal employees
Responding to requests for technical assistance via phone, email, or our ticket tracking system
Following standard service desk procedures and working with various tools
Communicating with dedicated technicians and the service desk
Other informationLanguage skills: Intermediate English and Slovak (B1) and Advanced Czech (C1)Personality assumptions and skills
Experience with PC installation and configuration (HW, SW, OS)
Customer service orientation
Problem analysis and problem-solving skills
Good team player
Strong communication skills
Benefits- Work for a modern and flexible company with open and friendly atmosphere - Interesting salary evaluation (fix and variable wage components) depending on seniority, skills, and performance - Continuous improvement as a lifestyle choice - Strong opportunity for career developmentInformation about the companyWe are currently one of the largest IT service providers in Central and Eastern Europe with offices in Slovakia, Czech Republic, Bulgaria, Romania, Turkey and Poland. We employ over 800 qualified and experienced specialists from our state of the art delivery centers and technical training facilities. We are strategic partners with leading technology companies including: Cisco, Microsoft, Oracle, Avaya, IBM and HP to name a few. Soitron is also one of the very few Cisco Master Unified Communications accredited companies in Europe. More about us at www.soitron.com.
